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Forum > Sewing Machines > Needle stuck on Brother Innovis 1500 ( Moderated by Sharon1952, EleanorSews)

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Needle stuck on Brother Innovis 1500
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Tenshi
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Tenshi
Intermediate
GERMANY
Member since 1/28/10
Posts: 114
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Date: 5/29/10 12:56 PM

My Brother Innovis 1500 is not yet even a year old.
I embroidered something the day before yesterday and noticed that she made a strange sound while embroidering and thus resolved to clean her later on. I think I had to stop her once or twice, remove the frame and the bobbin, put everything back in and she resumed. I sewed something yesterday, which worked perfectly as ever.
I started embroidering another design, but after 3000 stitches, the needle got stuck, so I remembered my resolve and cleaned her thoroughly. That did not change anything and I am totally sure and checked, double-checked, triple-checked that I put everything back in the right way. The needle is stuck in not-quite-upper position, and I can neither sew nor embroider. I cleaned her twice, I changed the needle and the bobbin, even took off the upper cover, but there was no dust or lintel there, apart form one very strange thing which I am not quite sure if it belongs or not:

To me it looks like aeons of spliced embroidery thread stuck there above the thingy through which the thread usually goes... but it might be something with a function. Okay, that is highly unlikely, but... I don't want to make mistakes.

When I try to start sewing or embroidering, she can not even initialize, instead tells me that the needle is not in the upper position. When I try to raise the needle, it goes down, then up, then shudders and makes a strange noise. Sometimes I am also told that the security device (?) got activated.
So... can anybody help me? Any advice at all would be highly appreciated. My dealer's already closed, and I have a sewing day tomorrow with a few friends... which would not be so much fun without a sewing machine. ;)

sewsally
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sewsally  Friend of PR
Intermediate
Washington USA
Member since 8/18/02
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Date: 5/30/10 0:56 AM

I would pull those thread out of there.

Carrie-Jane
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Carrie-Jane
Intermediate
UNITED KINGDOM
Member since 12/9/06
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In reply to Tenshi


Date: 5/30/10 3:20 AM

I once got some thread caught in the upper mechanism of my bernina 440. Thread can get caught in all sorts of places!

I second getting those threads out of there. Unplug her and see if you can gently clean with a cotton bud (q-tip I think you call them in the US). I even dabbed a tiny wenie amount oil on the metal to metal moving parts on my 440 with another q-tip.
I know your not supposed to oil these modern machines but I figured with metal against metal a tiny smear of sewing machine oil can't hurt? also I had my Bernina for a year and a half so figured that was OK.


------
My machines; Bernina 135S, Elna 2300, Bernina Serger 800DL.
http://fenullapolkadot.blogspot.com

Tenshi
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Tenshi
Intermediate
GERMANY
Member since 1/28/10
Posts: 114
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Date: 5/30/10 3:49 AM

I did get those thread bits out of there, but she still does not move at all... :(
I even took off the lower cover, and brushed bits of dust and thread off all those little plastic cogs, but she just won't move.
Thanks for the suggestion with the q-tip, I'll try that! Those strange plastic brushes that come with most sewing machines just don't work very well to get those last small remnants of dust.
I guess it would be better to totally take her apart because there are a lot of places I can't reach, but I don't dare to.

Carrie-Jane
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Carrie-Jane
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UNITED KINGDOM
Member since 12/9/06
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In reply to Tenshi


Date: 5/30/10 10:32 AM

Quote:
I did get those thread bits out of there, but she still does not move at all... :(


Sorry it's ruined your planned sewing day, such a bummer when that happens!

A lot of folk use that canned air to flush out machine parts, I've used the end of the hoover nossel with an old bit of cut of tights elastic banded over the end, (a pal told me this was handy for finding dropped earring backs).

------
My machines; Bernina 135S, Elna 2300, Bernina Serger 800DL.
http://fenullapolkadot.blogspot.com

Tenshi
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Tenshi
Intermediate
GERMANY
Member since 1/28/10
Posts: 114
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Date: 5/30/10 5:10 PM

My day was not ruined after all, because I managed to revive my older sewing machine. I thought she was broken, but obviously, all that was needed was a very, very thorough cleaning and oiling and a few weeks of rest. I guess she was never meant to be used every day for everything, as it's a very simople model.
Anyways, I am taking the brother machine to the dealer tomorrow and keep my fingers crossed that the repair will be neither too expensive nor, more importantly, too time-consuming.

Betakin
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Betakin
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Arizona USA
Member since 4/22/04
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In reply to Tenshi


Date: 6/5/10 6:40 PM

Tenshi, did you find out what caused the problem with your machine? If so, I hope it was not expensive. I have my Innovis in for service right now and just the service alone is $99 without any extra repair that the machine might need.

Tenshi
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Tenshi
Intermediate
GERMANY
Member since 1/28/10
Posts: 114
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Date: 6/6/10 3:57 AM

I had her in for service. They were superfast, I could fetch her back the same day, and it was below 90, so I am satisfied. She works nicely again. Apparently, there were a lot of thread bits tangled in the machinery, which I could never have gotten rid of alone.

Betakin
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Betakin
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Arizona USA
Member since 4/22/04
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In reply to Tenshi


Date: 6/6/10 4:46 AM

That's good. I'm so glad it was an easy fix and you even got your machine back right away.
I took my machine in 4 days ago for service and I was told that I cannot even expect it back till after the 18th. All service is done on site at the dealers and my dealer runs a very busy shop. I miss my machine already.

mertal
mertal  Friend of PR
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International AUSTRALIA
Member since 12/12/09
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In reply to sewsally


Date: 6/6/10 5:49 AM

I had the same thing on my 1500d, I pulled out those little pieces of what I thought where threads, alas, it is not threads, dont make that same mistake as I did

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