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Forum > Machine Embroidery > Help with Ult-2001, please ( Moderated by Pyrose)

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Help with Ult-2001, please
Tension? Thread? Operator error? Age of machine?
Pamlyn
Pamlyn  Friend of PR
Beginner
Illinois USA
Member since 8/12/11
Posts: 61
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Date: 4/10/12 10:16 AM

I recently purchased a Brother ULT-2001 from my local sm dealer. I have stitched out about 2 dozen designs, and so far I've not had much success. I took one class so far, but perhaps I need another. The problem I am having is that the bobbin thread continually wants to pull up to the top of the fabric. After talking with the dealer about it and reading some online, I have gotten better results by lowering my machine's top tension. I am using Brother bobbin thread, OESD stabilizer and Madeira thread. (All of which the dealer recommends.)

I was beginning to wonder if maybe I was trying poorly done designs so I purchased some Dakota Collectibles and Anita Goodesign. I sat down at my machine to try one of the new designs, and things started off great - the machine was doing wonderful. Then I started to notice some random looping on the top of the fabric. The bobbin thread wasn't pulling up, but this isn't going to fly either. Is it really this hard to get an embroidery machine to stitch out a near perfect design??? Am I expecting too much from this machine? Are you supposed to stitch out an entire "trial" piece before actually putting it onto a project? If I had done any of these designs on an actual project they would have been ruined. The quality just is not there.

I realize I am very new to embroidery, and this could very likely be operator error. I dropped my machine off to be looked at, and when it is ready for pick up I am going to schedule another hour or two of instruction.

I want to mention also that I have had to fiddle a bit with the tension while doing normal sewing, and I did not have to the first few weeks I had it. The default tensions worked perfectly on the cottons I was sewing but now they do not.

Does anyone have any suggestions?

Lastly ~ I have purchased a few machines from this sm dealer, had a few oldies in for service, and bought several other items such as presser feet, stabilizer, threads, bobbins, embroidery designs, etc. over the course of the last year. They are SO helpful and knowledgeable. They are over-priced compared to other dealers. I really like them, but I am not keeping a machine that constantly has to be fiddled with. Who has the time and/or patience for it?

Thanks for reading, sorry this post is so long!

Pam

Mrs.Moos
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Mrs.Moos  Friend of PR
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Date: 4/10/12 10:37 AM

are you "fiddling" with the tension on the embroidery SEWING screen? I have the 2002Ult and I have to usually lower my upper tension to 3.8 or 3.6. I recently tightened my bobbin tension and that seems to help (I only embroider on this machine-no regular sewing). I think I am going to look for a new bobbin case to have on hand as I think maybe mine may croak at the worst time...

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Janome 6500P, Babylock Eclipse SX, Janome Coverpro 1000, Babylock BLCS, Juki 654, Juki 735, Janome 1600PDB, Brother ULT 2002D, Babylock Spirit, Brother 770

Pamlyn
Pamlyn  Friend of PR
Beginner
Illinois USA
Member since 8/12/11
Posts: 61
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In reply to Mrs.Moos <<


Date: 4/10/12 10:45 AM

Mrs.Moos,

Yes, I am lowering my tension to between 3.2-3.6 on my sewing screen. I have wondered too about purchasing a new bobbin case.

sewsally
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sewsally  Friend of PR
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Washington USA
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Date: 4/11/12 11:21 AM

The bobbin may not be in correctly or in the right direction. Try again and then take it back to the dealer with a sample of the problem. Operator error or it may need service.
-- Edited on 4/11/12 11:22 AM --

Pamlyn
Pamlyn  Friend of PR
Beginner
Illinois USA
Member since 8/12/11
Posts: 61
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In reply to sewsally <<


Date: 4/11/12 3:55 PM

Thank you Sewsally! When I took it in to the dealer I brought samples, and I wrote down a list of things that are happening so the service guy would have detailed information.

When I brought the machine in the first time, the dealer gave me several pointers on threading and making sure the bobbin is in properly. I think I am doing it the correct way. I wonder if perhaps the bobbin is rattling out of 'alignment' during embroidery? If so I have no idea how to stop it.

The service guy at the dealer is just fantastic so if the machine can be fixed/adjusted I know he can do it.

lwatts
lwatts
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Member since 4/5/12
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In reply to Pamlyn <<


Date: 4/12/12 9:39 AM

I have one of these machines sitting in my Closet, same thing!!
it is in the top of the machine, that is where the problem is, under that plate you can take off, if I remember right, there is this mettle
plate the thread goes under or over I can not remeber but that is where the problem is take it back to the shop and tell them to fix it!! do not let them think it is the design or you! it is the machine.
Also, rule of thumb, if your are having tension problems on the bottom of the stitchout, then the problem is on the top tensions, if there is problem on the top color threads then the tension issue is on the bobbin area. so it is reversed in thinking.
-- Edited on 4/12/12 9:46 AM --

------
Watts Embroidery
http://www.wattsemb.com

Pamlyn
Pamlyn  Friend of PR
Beginner
Illinois USA
Member since 8/12/11
Posts: 61
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In reply to lwatts <<


Date: 4/12/12 3:03 PM

lwatts,

Thank you! That is very interesting that you had similar trouble. Sorry to hear your machine is now sitting in your closet!

mssewcrazy
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Date: 4/12/12 6:38 PM

When I first started with the 2001 I was having some issues. My friend kept tellling me to use neb monofiliament type bobbins which I ignored. Some of my problem was with overuse of sticky spray and poorly wound bobbins. I could and do use the cotton type bobbin threads but have to lower the upper tension by a few clicks when using that. I didn't mind winding bobbins and resisted for the longest using the prewound variety. When I started feeding it the monofiliament thread prewounds I didn't even have to fiddle with the tension click thing anymore. This may not be everyone's experience but now I just use those type prewounds in this machine. My other machines don't care but the ultra seemed to be set for prewounds of this type and ran more trouble free. I also cut down to almost nil the use of sticky spray-just a bit to position and used basting frames if not actually hooping. I think adhesive build up was some of my trouble with the ultra at first. You may have some things in the upper part like tension rollers/discs that if he didn't replace might need to be done if there are a lot of stitches on it. I would definitely get it back in there pronto so he will be willing to get it right . It won't get any better after this many designs until you see what the problem is and they are experts at blaming everything on user error.

Pamlyn
Pamlyn  Friend of PR
Beginner
Illinois USA
Member since 8/12/11
Posts: 61
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In reply to mssewcrazy <<


Date: 4/12/12 11:32 PM

Thank you so much Mssewcrazy! I have been told a few times now, to use the Nebs so I think I will definitely have to purchase those. So far I had not been using any sticky adhesive, I've been hooping everything. (But I am soooo done with that, lol.) My dealer actually told me I could use the 505 Spray, which surprised me. They said it is okay to use as long as you don't spray it around the machine. But now hearing your experience with it I'm not so sure I want to try it.

I had no idea embroidery would be so fiddly and fussy. I am hooked though already, in spite of the troubles I'm having, so I definitely want my machine fixed asap.

lwatts
lwatts
Intermediate
Member since 4/5/12
Posts: 27
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Date: 4/15/12 1:55 AM

I just think any machine should be able to use what ever you want to! and if not then it is not right..

------
Watts Embroidery
http://www.wattsemb.com

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