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Network Reply Is Incorrect
PattiAnnJ
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PattiAnnJ
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USA
Member since 12/3/06
Posts: 7723
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Date: 5/21/12 3:42 PM

I have software that was opening without a problem and now I get a yellow triangle with a ! in the center of it and this message: "The network reply is incorrect.

Any idea of where to go with this? Windows? The software vendor?

------
"Improvise, adapt and overcome." - Clint Eastwood/Heartbreak Ridge

Mufffet
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Mufffet  Friend of PR
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Vermont USA
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In reply to PattiAnnJ <<


Date: 5/21/12 5:27 PM

Is this application trying to access the internet? Does it use your network? It would be worthwhile to Google this error message and also to see if the manufacturer of the software can shed some light on this error message. I wouldn't mess with my machine until I contacted the apps support if everything else on my system was working well. Good luck!

------
"Be kind whenever possible. It is always possible."
--Dalai Lama

I have sewing machines

GlButterfly

GlButterfly
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California USA
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Date: 5/21/12 6:57 PM

I agree with mufffet. I would also run anti-virus/anti-malware scans. It can't hurt.

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That's Gl = for Gloria, not G. I.

Mufffet
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In reply to GlButterfly <<


Date: 5/22/12 10:24 AM

Quote:
I would also run anti-virus/anti-malware scans. It can't hurt.


Amen to that - it can't hurt! I hope you get to the bottom of the problem and let us know!

------
"Be kind whenever possible. It is always possible."
--Dalai Lama

I have sewing machines

PattiAnnJ
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PattiAnnJ
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Posts: 7723
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Date: 5/23/12 11:20 AM

Thanks everyone for your suggestions.

I contacted MS and they determined it was an error with my software.

I finally got across to the vendor's support that I could not open the software and they accessed my computer as I watched and interacted to the point where I could input the license number for the software. This appeared to have involved installing new drivers.

All is now well.

I already have Norton to scan for intrusion.


-- Edited on 5/23/12 11:24 AM --

------
"Improvise, adapt and overcome." - Clint Eastwood/Heartbreak Ridge

Mufffet
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Mufffet  Friend of PR
Intermediate
Vermont USA
Member since 8/14/05
Posts: 11507
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In reply to PattiAnnJ <<


Date: 5/23/12 1:43 PM

Good to know. Watch that Norton. Be sure it's updated. Norton can be intrusive itself and sometimes can cause the alarms to ring without cause. Finally got rid of McAfee and Norton on our Windows machines and got Trend Micro - good program, does the job, runs without knocking you over the head with messages 24/7 etc. Just sayin' - but for years and years I was happy with Norton on Windows and Mac. May as well add that for Mac I use MacScan and Cocktail. Two good utilities that have scanning; trojans, tracking cookie detection and other malware detection.

Happy browsing!

------
"Be kind whenever possible. It is always possible."
--Dalai Lama

I have sewing machines

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