Berniev
Advanced Beginner
CO USA
Member since 9/17/08
Posts: 112 |
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Date: 6/13/12 12:05 PM I don't know if this is the right topic on message board to post this, but I have ordered parts for my sewing machine from this very professional looking site and while my account was charged I have yet to receive the merchandise I ordered three weeks ago and have been unable to contact anyone via phone or email listings. I don't think I can cancel payment as it has already been charged to my account. I am just putting a warning out there. Bernie |
Sherril Miller
 
Advanced
CA USA
Member since 8/24/02
Posts: 7473 |
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Date: 6/13/12 12:18 PM Let your credit card company know about the problem and they can reverse the charges. Also, write up a review for this Sewing Store. ------
Visit my blog at http://sewingsaga.blogspot.com
If it's worth sewing, it's worth sewing well;
and if it's worth sewing well, it's worth FITTING FIRST! - TSL |
diane s
Intermediate
OR USA
Member since 8/24/02
Posts: 3885 |
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In reply to Sherril Miller <<
Date: 6/13/12 12:37 PM Quote: Sherril Miller
Let your credit card company know about the problem and they can reverse the charges. Also, write up a review for this Sewing Store.
The instructions will be on the back of your statement. There's usually a different address than where your payments go.
When your bill comes with the charges, pay everything except the amount in dispute, then write the letter, following the instructions. I just did this with sewingpatterns.com.
In the retail world it's called a chargeback. If a company gets too many chargebacks, the credit card company will cancel their account.------
My grandmother taught me to sew when I was 10, and I've been sewing ever since. |
Carol Mendoza
Intermediate
LA USA
Member since 5/1/06
Posts: 447 |
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Date: 6/13/12 1:15 PM So sorry this happened to you. I googled to see what other reviews were out there...seems if you aren't the only one this has happened to. ripoff report ------
Bernina 730E; 440QE; Vintage 121; Babylock Imagine; Janome 900 Coverstitch
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Mufffet
Intermediate
VT USA
Member since 8/14/05
Posts: 8905 |
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Date: 6/13/12 1:17 PM There are at least four bad online reviews that say the same thing about this entity. Plus the BBB page:
BBB page ------
"Be kind whenever possible. It is always possible."
--Dalai Lama
I have sewing machines |
Berniev
Advanced Beginner
CO USA
Member since 9/17/08
Posts: 112 |
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Date: 6/13/12 1:50 PM Thanks Sherril for the information - I will do that and thanks everyone else for commenting. This is a real drag, but I hope my post will keep someone else from trying to purchase from them.
Bernie |
Mufffet
Intermediate
VT USA
Member since 8/14/05
Posts: 8905 |
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Date: 6/13/12 2:03 PM I can see where you could easily think it is a good site - it is well made and has the right "ambiance." How DOES a person get away with this sort of practice? And how much could whoever be making from this?! It's not like stealing precious gems. Good grief - I am so sorry this happened. ------
"Be kind whenever possible. It is always possible."
--Dalai Lama
I have sewing machines |
Berniev
Advanced Beginner
CO USA
Member since 9/17/08
Posts: 112 |
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Date: 6/13/12 2:18 PM Yes, I don't know how a person can get away with this either. Lesson learned. From now on I will research any site I deal with online to make sure I can contact a real live person. Bernie |
Elona
Advanced
CA USA
Member since 8/24/02
Posts: 7400 |
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Date: 6/14/12 0:48 AM I think they operate on the "It's worth a shot" theory. After all, what do they have to lose? |
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