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Forum > Miscellaneous > Computer Techies To The Rescue, Please... ( Moderated by Deepika, EleanorSews, CynthiaSue)

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Computer Techies To The Rescue, Please...
Windows 7 Laptop vs PC Challenged Baby-Boomer
JocelynJ
JocelynJ
Intermediate
WA
Member since 11/29/11
Posts: 300
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Date: 8/31/12 3:09 PM

I need help. My laptop with windows 7 is not going to any websites but patternreview...I have gmail, and cannot even get that to move...so I can't retrieve email or get any response at amazon, or youtube, or even google..Is there some way I should look into this without having to call PC techies for help? IE should I be able to look this problem up myself, or are other non techies troubled with this problem? When I get my email up at gmail, it says website is not responding. I get same message on screen when I go to all websites except patternreview. Grateful for your techie input.

simplystitches
simplystitches
NY USA
Member since 2/12/06
Posts: 1325
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Date: 8/31/12 3:40 PM

My first thought is that you've lost your internet connection but what puzzles me is you can get to PR.

I'm going to assume that since it's a laptop you're wireless? Go into settings, then network connections and make sure you're connected to your network. If not reconnect and see if that works. If that doesn' work try the next suggestion.


Are you working with a modem and router? Unplug your modem for 30 seconds plug it back in and wait for all the lights to come back on. Do the same for the router. That resets them. Then try to connect to the internet again.

Debbie

kkkkaty
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kkkkaty  Friend of PR
Intermediate
UT USA
Member since 12/7/05
Posts: 2620
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Date: 8/31/12 3:43 PM

I wonder if what you are seeing is actually a cached image of PR, not the live site. If that were to be the case, then you probably have lost your internet connection. Can you click on links and do they open? Look at the message board, the most recent postings; does the time look like it's correct?

------
Viking Lily 545
Viking Ruby
Bernina Activa 210
Brother 1034d

JocelynJ
JocelynJ
Intermediate
WA
Member since 11/29/11
Posts: 300
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In reply to kkkkaty <<


Date: 9/1/12 0:00 AM

Yes, the time is accurate on PR, and I can go to various websites, but can't do anything when I get there.

JocelynJ
JocelynJ
Intermediate
WA
Member since 11/29/11
Posts: 300
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In reply to simplystitches <<


Date: 9/1/12 0:05 AM

Yes, I guess I am working with with a modem and router(are they both black rectangular "boxes"):eek: I never disconnect it and take it anywhere(DH would hyperventilate). I am always successful getting on the internet with internet explorer. Thats the limit of my knowledge, tho I do have a manual.

tourist
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tourist  Friend of PR
Intermediate
BC CANADA
Member since 7/23/07
Posts: 6276
online now
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In reply to JocelynJ <<


Date: 9/1/12 0:43 AM

Jocelyn - have you rebooted your computer? That is the first question my DH (who is in the biz) asks me to do. "Have you tried turning it off and turning it back on again?" LOL to all of those who know the "IT Crowd".

------
http://bgballroom.wordpress.com to follow the progress on my next ballgown.

JocelynJ
JocelynJ
Intermediate
WA
Member since 11/29/11
Posts: 300
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In reply to tourist <<


Date: 9/1/12 1:57 AM

Thanks alot! I shut her down and rebooted and its fine--thanks very much! Now I must remember your husbands advice for next time

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