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Forum > Fabrics and more... > Buying patterns at stores ( Moderated by CynthiaSue)

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Buying patterns at stores
Cindy in Ontario
Cindy in Ontario
Member since 4/4/11
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Date: 9/3/12 11:06 PM

I was in a new Fabricland location here in Ontario and was looking at the pattern books. I decided on a pattern and went to pick it out and was told that staff had to get the pattern for me. The clerk asked me repeatly if I was purchasing the pattern that day when asked where a certain type of fabric was for the pattern. I have never had this happen before at other Fabriclands. Is this common procedure now?

arianamaniacs
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Date: 9/4/12 3:00 AM

Sounds like they've had some problems with theft. The problem is, the staff then spends more time in running around shuffling patterns back and forth, than they probably lost in patterns. :-/

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Dagmar O.
Dagmar O.  Friend of PR
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Date: 9/4/12 8:49 AM

That happens in my FabricLand too. If I ask to see a pattern so that I can look at interior information (layout, ease, construction details) or to try to match it to a fabric on the floor, they either supervise me or remove the envelope or the interior depending on which part I need to look at. It is not a very customer friendly experience especially if you are trying to compare and decide between a few patterns!

KensingtonCrab
KensingtonCrab
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In reply to Cindy in Ontario <<


Date: 9/4/12 9:24 AM

They did this at G Street Fabrics in Wash. DC but that was ages ago. Not sure if they still do it.

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Carpe diem!

sewme47
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sewme47
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Date: 9/4/12 9:47 AM

Omg, I was just at JoAnn's yesterday...I was looking at the guide sheets of a Vogue I was considering buying, and a clerk ran over and insisted that I couldn't do that! I tried to explain why it was important for me to see this information before buying.

I must say, however, that I once bought a Vogue pattern, but the tissue and guide sheets were from a cheap New Look. Someone had switched the patterns! So, I am sympathetic to the store's need to protect against theft.

quathy
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Date: 9/4/12 11:48 AM

I haven't had this happen to me yet, and my local JA's still lets you get everything yourself. However, when I go to the store I am appalled by the amount of open packages with missing items. I've often wondered why they can't keep this obvious shoplifting problem under control... perhaps your shop has.

Elona
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In reply to Cindy in Ontario <<


Date: 9/4/12 12:24 PM

This is standard operating procedure in some of the older non-chain fabric stores, but unusual (in my experience) in chain stores.

One time only in my many years of sewing, I had to open the pattern at the cutting table in the presence of an employee in order to look at the actual pattern sheet.

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Elona

unfinishedprojects
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Date: 9/4/12 12:31 PM

Yeah, they've been doing that at Fabricland for over a year now. See this discussion.

It's a real PITA, so I rarely buy patterns there any more (and they're never on sale anyways.)

marymary86
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Date: 9/4/12 12:38 PM

That's how it was when I shopped at Mary Jo's on a trip a few years ago.

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Mary


ColorMeHome

ColorMeHome
Arizona USA
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Date: 9/4/12 1:39 PM

I was at JoAnn's this Labor Day Weekend in Phoenix, wanting to look at McCall's patterns because they were on sale, however, they only had one McCall's pattern book left. Somebody stole the other books. Theft effects us all.

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