SIGNUP - FREE Membership and 1 FREE Sewing Lesson
| FAQ | Login
 

Forum > Computers AARGH!!! > Pattern File software -Mine has reverted to trial version ( Moderated by Pyrose, Deepika)

Please LOGIN or Join PatternReview
Go to Page:
Pattern File software -Mine has reverted to trial version
Not receiving any reply from support
Clareew
star
Clareew  Friend of PR
Intermediate
UNITED KINGDOM
Member since 5/10/06
Posts: 1228
Send Message

      



Date: 10/9/12 2:19 PM

My Pattern File has decided that I am on a trial period and has been counting down over the last few days.

I have contacted support on both of the last two days and have had no reply.

I have looked through my emails from the date when I purchased the software but it just says go to the site and log in from the link.

Any ideas?

------
Clare

Machines: Juki F600, Juki 654 serger, Bernina 550 for art work, Janome Coverpro 1000cp barely used
A Singer Featherweight Centennial and an old Necci in the loft waiting for TLC

http://art-by-clare.blogspot.co.uk/

rivergum
starstarstarstar
rivergum
Advanced
AUSTRALIA
Member since 12/17/06
Posts: 1628
Send Message

      



In reply to Clareew <<


Date: 10/9/12 3:29 PM

Can you log in through the link again?

If not, contact sales. They will hopefully be more responsive than support.

------
Taking in is happier than letting out.

Sydney, Australia

Clareew
star
Clareew  Friend of PR
Intermediate
UNITED KINGDOM
Member since 5/10/06
Posts: 1228
Send Message

      



In reply to rivergum <<


Date: 10/9/12 3:40 PM

I have logged in to the Pattern File website and it said Download software so I deleted and then reloaded the software but still no luck.

I will follow your advice and try sales (always works with mobile phone companies)

------
Clare

Machines: Juki F600, Juki 654 serger, Bernina 550 for art work, Janome Coverpro 1000cp barely used
A Singer Featherweight Centennial and an old Necci in the loft waiting for TLC

http://art-by-clare.blogspot.co.uk/

jenleeC
starstar
jenleeC  Friend of PR
Intermediate
Western Australia Australia
Member since 6/4/11
Posts: 1105
Send Message

      



In reply to Clareew <<


Date: 10/9/12 8:00 PM

Clareew, I seem to recall something similar happening to me. If I am remembering correctly I went through the motions of 'buying' or registering the software again (can't remember the specific steps, sorry) and then typed in my original license key. This was the license key that was sent to me by email when I first registered the software - 16 digit alpha/numeric. HTH

------
Jenny, Perth, WA

Clareew
star
Clareew  Friend of PR
Intermediate
UNITED KINGDOM
Member since 5/10/06
Posts: 1228
Send Message

      



In reply to jenleeC <<


Date: 10/10/12 3:54 AM

Jenlee, I have searched my emails and cannot find the licence key anywhere. I have the one saying I am now a fully paid member but can't find the key.

I will search further but I was hoping to have a reply from them before now.

------
Clare

Machines: Juki F600, Juki 654 serger, Bernina 550 for art work, Janome Coverpro 1000cp barely used
A Singer Featherweight Centennial and an old Necci in the loft waiting for TLC

http://art-by-clare.blogspot.co.uk/

jenleeC
starstar
jenleeC  Friend of PR
Intermediate
Western Australia Australia
Member since 6/4/11
Posts: 1105
Send Message

      



In reply to Clareew <<


Date: 10/12/12 8:36 PM

Claire, have you had any success sorting this one out? I checked and my license key came in a email headed "PatternFile Registration Complete" with the note to "keep this in a safe place in case your need to re-register in the future". I have learned the hard way to always print out these registration codes and keep them.

I logged on and checked my profile but could not find the license key anywhere within the program. In the past the developer has been very responsive but I notice recently the site appears to be unmonitored! AWOL!

------
Jenny, Perth, WA

Go to Page:
Please LOGIN or Join PatternReview

printable version Printable Version

* Advertising and soliciting is strictly prohibited on PatternReview.com. If you find a post which is not in agreement with our Terms and Conditions, please click on the Report Post button to report it. Computers AARGH!!! >> Pattern File software -Mine has reverted to trial version

Merchants on PR

Fitz Like a Glove Ironing Board Cover


Made In Australia
Deals!

Patterns from the Past


vintage sewing patterns
Deals!

Reconstructing History


Reconstructing History
Web site

Nature's Fabrics


Natural & Organic Fabrics
Deals!

Elliott Berman Textiles


Fabrics for Greater Ideas
Deals!

 
adv. search»
pattern | machine | member
        
10 Clever Techniques To Help You Sew Like a Pro
10 Clever Techniques To Help You Sew Like a Pro

Register

All About Linings
All About Linings

Register

Lutterloh 2005-14

photo
by: Mufffet

Review
Burda 8157

photo
by: FreyaStark

Review
Veronica Pocketbook

Veronica Pocketbook

Buy Now
Sewing Workshop Riviera Shirt Pattern

Sewing Workshop Riviera Shirt Pattern

Buy Now

Conditions of Use | Posting Guidelines | Privacy Policy | Shipping Rates | Returns & Refunds | Contact Us | About | New To PR | Advertising

Copyright © 2014 PatternReview.com® , OSATech, Inc. All rights reserved.