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Forum > Machine Embroidery > Esante Ese and Windows 8!! ( Moderated by Pyrose)

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Esante Ese and Windows 8!!
any suggestions on what I need to download designs
Nan Kay
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Nan Kay  Friend of PR
Advanced
Missouri USA
Member since 5/27/09
Posts: 159
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Date: 12/9/12 10:18 PM

Had to upgrade computers last week. Now I have lots of computer but no good way to use Palette that was purchased with my machine. I tried a USB com port but no luck. So, what do I need to purchase to be able to download to cards. I have design software, just need a way to get that design onto the card!

------
Nancy

Sewmissy2
Sewmissy2
Intermediate
Missouri USA
Member since 12/5/10
Posts: 124
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In reply to Nan Kay <<


Date: 12/10/12 7:27 AM

Hi Nancy, depending on which Palette you have, you can find a "patch" that will run Windows 7 (which should also run on Windows 8). If your Palette is the "transfer system" which means it is only a card transfer reader and not the full digitizing software, you want to look for the Palette PTS with Windows 7 listed. Click on that and follow the instructions.

If it is a full digitizing program, look for your appropriate version and download that one.

Here is the page where you need to look: http://www.babylock.com/downloads/

HTH!
Missy

------
Designer 1, bought in 2000
Simplicity 350 serger, bought about 1997
3 Tajima Neo single head embroidery machines
Digitizer by profession
Embroidery software: Tajima DGML by Pulse (commercial) also know Designer's Gallery and Floriani for home use.

Sewmissy2
Sewmissy2
Intermediate
Missouri USA
Member since 12/5/10
Posts: 124
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Date: 12/10/12 7:29 AM

Oh and if your system is old enough to not include a usb connection for your card reader box, it is too old to update and you will need to buy a newer version. Sorry if that is the case..I don't know if there is a way to find a connector converter thing..but there might be.

------
Designer 1, bought in 2000
Simplicity 350 serger, bought about 1997
3 Tajima Neo single head embroidery machines
Digitizer by profession
Embroidery software: Tajima DGML by Pulse (commercial) also know Designer's Gallery and Floriani for home use.

Nan Kay
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Nan Kay  Friend of PR
Advanced
Missouri USA
Member since 5/27/09
Posts: 159
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In reply to Sewmissy2 <<


Date: 12/10/12 6:49 PM

Yes, I tried a com to USB adapter, but of course the adapter only works on 7 not 8, so that was a few bucks wasted! I found an adapter (USB to Com) that says it works with Windows 8, but that doesn't mean the palette box will work even then. I guess I am looking for a new box. I haven't found one that says it works with 8 yet, does anyone know of one?

------
Nancy

PattiAnnJ
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PattiAnnJ
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USA
Member since 12/3/06
Posts: 7391
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In reply to Nan Kay <<


Date: 12/11/12 11:12 AM

Did you try contacting babylock to see if there is an update for Windows 8?

------
"Improvise, adapt and overcome." - Clint Eastwood/Heartbreak Ridge

rachelfrazier
rachelfrazier
Member since 1/6/13
Posts: 1
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Date: 1/6/13 7:15 PM

Hi Nan, Did you ever discover a solution? I am having the same problem and I tried to update from the babylock site with no such luck. I am praying I am not going to have to purchase new software since mine is so outdated.

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