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Message Board > Machine Embroidery > Unable to transfer files to my machine ( Moderated by Pyrose)

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Unable to transfer files to my machine
Need help transferring files.
dbiggs
dbiggs
Beginner
AL USA
Member since 12/17/12
Posts: 8
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Date: 1/19/13 5:19 PM

I have a PE500 by brother. I have purchases and downloaded several designs from Emblibrary.com. I have made sure they are in the right format, and the correct size for my machine. When I plug the USB cord to my machine and copy the file to the e: file, it will not move to my machine. It will show that the space is being used, but no design will show up. What should I do?

col47
col47
Beginner
FL USA
Member since 5/5/12
Posts: 65
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Date: 1/20/13 4:14 AM

Make sure that the designs are the right size for your machine and the right format such as PES. I made thst mistake too.

Cat n Bull
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Cat n Bull  Friend of PR
NC USA
Member since 2/17/06
Posts: 4249
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In reply to dbiggs <<


Date: 1/20/13 11:22 AM

I don't have that machine, but I would contact your dealer for help.

------
Cathryn

Harriet P.
Harriet P.
Intermediate
TN USA
Member since 6/30/05
Posts: 233
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Date: 1/20/13 12:56 PM

Hi, I have a different machine, but I am able to transfer designs from a thumb drive or the cable. I think that you must have a file on your hard drive and then open up your file and find the designs that you want to send over to your machine. Then turn your embroidery machine on and then plug in the cable in your machine and your computer. There should be an icon that you press on your embroidery machine which should open up the design onto your embroidery screen. I do not think the designs are supposed to be inside of a folder. Read your manual carefully about transferrring designs over to your machine. You might find a utube video showing you how to do it.
Harriet

PattiAnnJ
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PattiAnnJ
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OH USA
Member since 12/3/06
Posts: 6858
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Date: 1/20/13 1:30 PM

When you plug in the USB cord a new drive letter will appear on the computer.

I think you may only be able to transfer one design at a time.

There is a minimum of 12 - See this from Brother.




-- Edited on 1/20/13 1:37 PM --

------
I dont give them Hell, I just tell the truth about them and they think its Hell. Harry Truman

"Improvise, adapt and overcome." - Clint Eastwood/Heartbreak Ridge

Harriet P.
Harriet P.
Intermediate
TN USA
Member since 6/30/05
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thumbsup 1 member likes this.
Date: 1/20/13 2:52 PM

Hi, I just read the information sent to you by PattiAnn and the link that she sent you will give you the right information.
Harriet

dbiggs
dbiggs
Beginner
AL USA
Member since 12/17/12
Posts: 8
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Date: 1/20/13 5:57 PM

Ladies, All of your information was
Very helpful, but I still can not get them to move to the machine. I'm only tring to
Move one item at a time. It is showing in the memory used, but the image is not moving to the machine.
Any other ideas?

PattiAnnJ
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PattiAnnJ
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OH USA
Member since 12/3/06
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thumbsup 1 member likes this.
Date: 1/20/13 7:51 PM

Did you unzip the downloads?

Unless you selected this option at EL, you can either do this yourself, or go to your EL account and select unzip and download again.

I believe EL is the only company to offer this option.

------
I dont give them Hell, I just tell the truth about them and they think its Hell. Harry Truman

"Improvise, adapt and overcome." - Clint Eastwood/Heartbreak Ridge

lkmbpk
lkmbpk
Intermediate
FL USA
Member since 12/28/09
Posts: 708
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In reply to dbiggs <<


Date: 1/20/13 8:42 PM

Are you sure E: (on your computer) is your embroidery machine connection? Do you have several USB ports on your computer? If so, try connecting the USB cable to a different port.

------
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