SIGNUP - FREE Membership and 1 FREE Sewing Lesson
| FAQ | Login
 

Platinum Sponsor
Fashion Fabrics Club
Fashion Fabrics Club

Forum > Sewing Machines > New machines on HSN ( Moderated by Sharon1952, EleanorSews)

Please LOGIN or Join PatternReview
Go to Page:
New machines on HSN
Jillyjonks
Jillyjonks
Advanced Beginner
MI USA
Member since 11/17/08
Posts: 11
Send Message

      



Date: 2/22/13 10:35 AM

I'm in the market for a lower end machine for classes etc, and came across a couple of Janome machines on the HSN sewing machine page that I haven't seen before, can anyone tell me anything about them ?

karen149
star
karen149  Friend of PR
Intermediate
CA
Member since 3/4/05
Posts: 3080
online now
Send Message

      



In reply to Jillyjonks <<


Date: 2/22/13 11:43 AM

I see 4 of them. They are variations that are currently in Janome's lineup but with a change of color and the addition of "New Home" under the Janome name. Sigh...I wished they had changed the graphics or color on the Janome Heavy-Duty Sewing Machine(which we know as the DC4030).

There will be an intro next week and I'm sure there will be temporarily reduced prices, at least I'd hope so. Still, the DC4030 is $50 less than other places online, plus all those bonus feet and you're set!

I called Janome customer support and asked about service/support during the warranty period on these machines. They said to call them and if the machine needed adjustments or repairs you would have to send it to their headquarters in New Jersey. I personally can't stand the two women who answer the phone there. They're like two peas in a pod and are not entirely friendly. No "I can help you with that" in their voice at all.
-- Edited on 2/24/13 1:14 AM --

grey ann
star
grey ann  Friend of PR
Intermediate
NY USA
Member since 4/25/09
Posts: 182
Send Message

      



Date: 2/23/13 11:55 AM

If at all possible, I recommend buying a sm from a dealer, who will give you basic know-how classes and support.

sewplenty
sewplenty
Advanced
WA USA
Member since 4/1/12
Posts: 199
Send Message

      



Date: 2/24/13 1:08 AM

Check hsn program guide. There will be two shows on the 26th to demo the machines. Hsn offers 30 day money back guarantee so you can send it back. During shows they usually offer free shipping. I will be fun to watch th shows even though I won't be buying this time around.

------
Singer Quintet
Brother 1034D
Singer Stylist II Serger
Singer Heavy Duty 5532
Singer Signature (New One)
New Home Combi DX
Singer 319
Singer Featherweight 221

Ambimom
Ambimom
Intermediate
Member since 5/25/08
Posts: 104
Send Message

      



Date: 2/24/13 9:13 AM

As for sending any machine to the NJ headquarters -- Good Luck with that. I live about 20 minutes from the Janome HQ and when my Janome needed a minor warranty repair, they told me if I showed up they would not let me in the building. I was to find a local dealer to do the repair. However, since I bought my machine online, not one of those local dealers would consider doing warranty repairs. I had to send my machine to the online merchant (at my cost) who then sent it to New Jersey and then shipped it back to them and then I had to pay the return shipping to me in New Jersey.

Janome makes a quality product but their customer is the dealer -- not the consumer.

I would never buy another Janome product ever!

If you are looking for a quality low-end machine, consider Juki 27Z or 35Z. The lowest prices are on Amazon. These are quality machines with great features.

Go to Page:
Please LOGIN or Join PatternReview

printable version Printable Version

* Advertising and soliciting is strictly prohibited on PatternReview.com. If you find a post which is not in agreement with our Terms and Conditions, please click on the Report Post button to report it. Sewing Machines >> New machines on HSN

Merchants on PR

Budo Bear Designs


Asian Designs
Web site

Patterns from the Past


vintage sewing patterns
Deals!

Reconstructing History


Reconstructing History
Web site

Elliott Berman Textiles


Fabrics for Greater Ideas
Deals!

Gwyn Hug


Fabric Shopping Help!
Deals!

 
adv. search»
pattern | machine | member
        
Bust Adjustments
Bust Adjustments

Register

Fun with Fitting - BODICE w Darts
Fun with Fitting - BODICE w Darts

Register

Mini Miranda Bag

Mini Miranda Bag

Buy Now
Sew Chic Beatrice Pocket Dress Pattern (ln1310)

Sew Chic Beatrice Pocket Dress Pattern (ln1310)

Buy Now
Kwik Sew 2175

photo
by: paolag

Review

Conditions of Use | Posting Guidelines | Privacy Policy | Shipping Rates | Returns & Refunds | Contact Us | About | New To PR | Advertising

Copyright © 2014 PatternReview.com® , OSATech, Inc. All rights reserved.