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Forum > Sergers, Coverstitch and Blindhemmers > My Babylock clear foot broke ! ( Moderated by CarolynGM, Deepika)

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My Babylock clear foot broke !
niki913
niki913
Intermediate
New York USA
Member since 11/1/09
Posts: 31
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Date: 2/23/13 9:16 AM

I had been annoyed lately that my very expensive Babylock Coverstitch started to skip stitches.I changed the needles ,changed to a different type of wooly nylon in the lower looper,fiddled with the pressure button to no end but the day before yesterday I tried to coverstitch the hem of a t-shirt and my clear foot broke in the middle.I tried to glue it with crazy glue but it didn't work.Maybe it was snagging the thread and causing skipped stitches because I changed to the regular metal foot and there are no more skipped stitches.Also,while looking online to buy another clear foot,I discovered that my Babylock dealer sold me an Evolve clear foot because the clear foot for the coverstitch is substantially much smaller.No wonder my foldover attachment didn't fit right ! At least I have no more skipped stitches and can get the want of an industrial coverstitch out of my head,lol ! Yep,I was thinking of selling it and buying an industrial coverstitch.

skae
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skae  Friend of PR
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In reply to niki913 <<


Date: 2/23/13 9:32 AM

I certainly would take that foot back to the dealer.
If it cause so much problems before they should give you a new foot the right one. Make sure the part no is the same that you looked at on line. Print that page of the same foot you have and the one that really fits your machine. Check your manual for the no. there to make sure it is the same. if they don't give you a new foot. COMPLAIN TO THE COMPANY. They will get word and will not be happy.

------
Ecclesiastes 11:7,8 Nothing on earth is more beautiful than the morning sun. Even if you live to a ripe old age, you should try to enjoy each day, because darkness will come and will last a long time. (CEV)

niki913
niki913
Intermediate
New York USA
Member since 11/1/09
Posts: 31
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In reply to skae <<


Date: 2/23/13 10:59 AM

Ha,you've got to be kidding me! He will never change it and he will never admit that he sold me the wrong foot ! There are only 3 dealers in Nyc ,one in Brooklyn,and two in Queens but the other one in Queens it's too far away , close to Long Island.Besides, it's almost 5 years old and these things brake anyway , right ? Last time I complained to Babylock because my Ellegante was still having problems with thread nests while embroidering and he failed to fix it he barked at me and made me feel bad that I ever bought anything from him.I recently went to him to ask how much he'll charge to tune-up my Ellegante and he said to bring it it and he'll give me an estimate. Boo Hoo ! He never lets anyone check the machine in the store if it works right after it's fixed either.Anybody fed up like me in Nyc ?

PattiAnnJ
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PattiAnnJ
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USA
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Date: 2/23/13 11:30 AM

Sounds like a good enough reason for me to move away from the city!

------
"Improvise, adapt and overcome." - Clint Eastwood/Heartbreak Ridge

beauturbo
beauturbo
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California USA
Member since 5/2/09
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In reply to niki913 <<


Date: 2/23/13 2:32 PM

That is the bad thing about plastic feet. Nice to be able to see though them, but if you hit them with a needle, most times they are gonners, and crack and such. I have actually done that with a couple of single small hole straight stitch clear plastic feet on a sewing machine, when I forgot and changed to a zig zag stitch there and even wrecked a plastic foot.

I think the evolve feet are really hard to buy and figure out exactly what they even do, by just the names of them. I had to even open packages and pull out the instructions and read them to even tell which each one would do, when I bought them for my evolve overlocker in person.

The naming conventions on the feet is kind of strange. Babylock uses the word "fell" or "felling" a lot on the feet. To them, I finally figured out, fell or felling just means to turn under any edge and it could be either in a upwards turn or downwards turn just depending on the metal curl of something. To me, the word fell or felling, at first did not even that meaning to me, and I kept associating it, and referencing it more with " flat felled seam" as in a seam turned under in two places, in two different directions, as so it would all be covered and not unravel, more like in a "flat felled seam" on a pair of jean pants or such. But the people at Babylock that name those things, were not thinking like me there at all.

SandiMacD
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SandiMacD  Friend of PR
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Florida USA
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Date: 2/24/13 6:11 AM

As much as I love my dealers for the machines it seems like many of their staff are woefully inadequate on accessory knowledge. Bobbins and feet are usually not in stock. Color coded packaging changed and numbering is different and whenever a sales clerk spends more time looking at what is on the rack than I do I know I am in trouble!
I have taken to ordering from Colorful World of Sewing and Sewing Machines Plus and other online companies that require my model number in the comment field. I can call or email them with questions and so far they have sent the correct foot or attachment every time. At least the staff seems to know which numbers fit the models I have and they have saved me from ordering the wrong product (by picture) more than once.
Amazon is the worst by picture. I don't trust then anymore. They substitute manufacturer and buy bulk lots of seconds and their product quality has been all over the board for the past 6 years.
So I deal with Amazon's secondary links by going directly to their sites and contacting them with my questions. Allbrands never seems to ship- always on back order but the other two I mentioned have been excellent in filling my orders correctly.

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sewing brings joy and meaning to my life...

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