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Forum > Sewing Machines > Stuck on "cannot find correct file" ( Moderated by Sharon1952, EleanorSews)

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Stuck on "cannot find correct file"
Babylock Esante
Synnthia
Synnthia
Member since 11/14/10
Posts: 2
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Date: 4/8/13 1:22 PM

Help, tried to upgrade, now my machine is stuck on "cannot find correct file"

karen149
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karen149  Friend of PR
Intermediate
California USA
Member since 3/4/05
Posts: 3217
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In reply to Synnthia <<


Date: 4/8/13 1:50 PM

Did you turn it off for awhile?

PattiAnnJ
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PattiAnnJ
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USA
Member since 12/3/06
Posts: 7514
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In reply to Synnthia <<


Date: 4/8/13 2:33 PM

Not all models require an upgrade. Recheck the model as well as the BL website. If all is okay, then contact BL.

------
"Improvise, adapt and overcome." - Clint Eastwood/Heartbreak Ridge

CdnSkier
CdnSkier  Friend of PR
Intermediate
Illinois USA
Member since 3/18/09
Posts: 263
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In reply to Synnthia <<


Date: 4/8/13 10:17 PM

Is it an upgrade or an update that you were trying to do? Upgrades usually cost $$ and change/add functions to your machine. Updates are free and fix "bugs" and sometimes add stitches or menu options. For updates, these generally must be done in a specific order....you can't skip over one and do the latest. You will likely need to install the oldest version of the firmware back on your machine and then install each update in order. If you have ANY hesitation about how to do this, I STRONGLY recommend taking the machine to a Baby Lock dealer to have their technician reinstall and update the machine.

------
Baby Lock Ellure Plus (BLR3), Pfaff Creative 4874 serger/coverstitch, Singer Rocketeer 500J,
"A woman is like a tea bag- you never know how strong she is until she gets in hot water." Eleanor Roosevelt

"Great minds discuss ideas; Average minds discuss events; Small minds discuss people." Eleanor Roosevelt

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