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my Reliable V100 is dead
was not a good investment
madronadesign
madronadesign
Intermediate
British Columbia CANADA
Member since 2/24/07
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Date: 4/8/13 3:34 PM

I splurged on the V100 2.5 or so years ago. Mostly based on the glowing reviews here on PR, and also because the shut-off override feature was important to me. It is the first iron I ever had to gunk up and spit rusty water. Our water here in Victoria is pretty good (from both a drinking and appliance perspective) so I ignored the instructions to use distilled water.
I learned how to clean an iron, and it was back in good order. I ignored the shredding handgrip - that started to deteriorate in the first 6 months.
The coup de grace was complete spontaneous death of onboard electronics.

I would have expected a hundred dollar iron to last at least as long as my old cheap ones. My previous iron lasted for 30 years. So, after a little research to find who had the longest auto-shutoff period, I went and bought a $30 sunbeam. the water resevoir seems to last longer than the reliable, has a great steam blast feature, and if it dies after the one year warranty, I'll feel I got good value. At least compared to the inaptly named Reliable.

Hope this is helpful for those chosing a new iron.

Karen

utahliz
utahliz
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Michigan USA
Member since 4/30/03
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Date: 4/8/13 3:52 PM

I daresay no iron will last 30 years any more. Like many things, they just aren't made the way they used to be--manufacturers have been cutting costs for years. But based on their reputation (and price), I would have expected it to last longer than 2 1/2 years.

Liz

stirwatersblue
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stirwatersblue
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Kansas USA
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Date: 4/8/13 4:13 PM

Karen, the quilt shop where I bought my machine & occasionally take classes uses a Reliable for their class iron--and I will echo everything you said!

The first twelve weeks I was taking classes there, the Reliable was either on the fritz or having the electronics repaired, back and forth several times. When it was working, I didn't like it as well as the 10-year-old Sunbeam I have at home (and use as my daily clothes-ironing iron, as well). It didn't heat up as quickly or get as hot as the Sunbeam, either.

Now, obviously, a class iron is going to get a little less TLC than a seamstress's personal iron (they have my exact SM there, as well, and it's a little bit rougher than mine!), but with a name like Reliable and a price tag to match, I would expect something durable--but more than that, I'd definitely expect it to OUTPERFORM my cheap iron!

------
~Gem in the prairie

Patti B
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Patti B  Friend of PR
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Date: 4/8/13 4:43 PM

I'm so sorry this didn't work out for you. My Reliable has been perking along for two years and never spits, etc. Everyone's experience is different, eh?

------
Patti

R-r-r-ripping my way to fitting success

M.S.
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M.S.
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Date: 4/8/13 4:51 PM

Aw, thanks for letting us know.

Rosews13
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Date: 4/8/13 5:00 PM

I still like my Reliable 100 and have had it for 2+ years. I do use the distilled water and empty it almost every time I am done with it for the day. I do have the rubber handle shredding which is weird and last week noticed a little crack in the little plastic thingy where the spray comes out and now the spray dribbles. Not too good, but I barely use the spray and I have never dropped it. I am planning to do that myself, if I ever get a moment to breathe. I did read another post that someone did contact them and got very good results. Worth a try. Unfortunately your not using distilled water may be the spitting problem, I think. Sorry!

Steffie
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Steffie
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Date: 4/8/13 9:11 PM

I have the previous mode Reliable V95 and I love it. My iron has never given me any problems and I purchased it back in 2006. I also only use distilled water in it. I am sorry to hear that some folks are having quality issues.

wendyrb
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Date: 4/8/13 9:45 PM

I have a Reliable V100 that is under a year old, so this is concerning. I'm completely satisfied with my iron and use it in the sewing room plus ironing clothes for the day.

I grew up using distilled water in my iron. We had a dehumidifier in the basement as a ready source, so it was no issue. After reading this thread, I went to Wikipedia to learn more. Here's what they say-

Quote:
Use in Steam Irons: Although possibly once the recommended procedure, using distilled water in steam irons for pressing clothes (once thought to help reduce mineral build-up and increase iron life [5]), now most manufacturers say that distilled water is not only no longer necessary in their irons, but can actually result in malfunction, including spitting and leaking during use. This may occur due to the lack of impurities in distilled water, which can heat beyond the normal boiling point, rather than nucleating around dissolved impurities at the normal boiling point and producing the necessary steam when it hits the soleplate. It has been suggested that this superheated (distilled) water in an iron will flash boil when disturbed (as with moving an iron), and cause the iron to spit, leak, and possibly scald the user. However, a mainstream iron manufacturer has a more basic explanation; simply put, distilled water does not contain the minerals necessary to help the water vaporize on contact with the soleplate.[6]


My husband, a PhD chemist and very practical guy, may be able to say more. He isn't home right now to ask, but can do later. Any other thoughts on this?

------
Always keep your words soft and sweet, just in case you have to eat them. Andy Rooney

Pfonzie- my honey Pfaff Creative Performance, Bernina 930 and 830, Evolution serger.

Warbler
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Date: 4/8/13 10:34 PM

I have had the Reliable V95 for 3 years now. I always use distilled water. No spitting, not shredding. Unfortunately I hate the auto shut off at 3 minutes. But I too have resorted to buying a cheaper Black & Decker Steam Iron. It heats up quilckly, presses cotton fabulously.

------
Janome MC6600 Bernina 240 Juki MO735 Singer 201-2 Singer 221-1

limer
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In reply to wendyrb <<
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Date: 4/8/13 11:00 PM

That sounds interesting. Please ask him about it. So, I guess I should put a bit of vinegar in it and turn it up to cotton-level hot to get out the calcium build up?

In general, I find that irons, no matter the brand and model, always have lemons among the bunch. There is always someone saying their iron is the best ever and the next review saying it died in a month.

But I would not be happy that if an iron costs more and boasts of its superiority [partly because of the cost] and it died within a few years. So, I completely understand the frustration of this happening to any model at any price point.

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