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Automatic Renewal - Pattern File Software
Make sure to cancel your account before renewal
Kathi R
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Kathi R  Friend of PR
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California USA
Member since 2/28/05
Posts: 2167
Skill: Intermediate
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Date: 4/11/13 1:12 PM

Just a heads up to anyone involved in the lively discussion and evaluation of Pattern File software last year around this time --- the company processed an automatic renewal of my subscription without providing any prior notice.

I subscribed to the service, and after about a month of use decided it just wasn't for me. The company processed an automatic renewal and charged my PayPal account one year after my initial subscription. I contacted them, explained the situation and asked for a refund - waited a week for a response. I finally opened a dispute with PayPal, posted another message on Pattern File and got my refund.

Heads up to anyone who subscribed initially -- if you aren't using the software make sure you go into your Pattern File account and CANCEL it to avoid an automatic charge.

------
2012 : starting stash 386, net additions 206, used 164, ending stash 428...I'm never going to get in front of this pile of fabric!

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