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Message Board > Sewing Machines > Purchasing online..... ( Moderated by Sharon1952, EleanorSews)

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Purchasing online.....
Anyone with experience buying from Ken's Sew & Vac Center?
Melanie123
Melanie123
Intermediate
Member since 5/17/13
Posts: 16
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Date: 5/19/13 9:28 PM

They seem so helpful when you call and have good prices too. Sounds like they are a huge Jenome dealer. What is your experience?

karen149
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karen149  Friend of PR
Intermediate
CA USA
Member since 3/4/05
Posts: 2974
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In reply to Melanie123 <<


Date: 5/19/13 9:34 PM

They're great. I've ordered from them. Some people have had to call and track down a missing piece or two but they seem to always follow up pretty quick.

Sew Nanny
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Sew Nanny  Friend of PR
Intermediate
MS USA
Member since 8/13/06
Posts: 2542
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In reply to Melanie123 <<


Date: 5/19/13 9:43 PM

I've bought a few Janome machines, a Juki machine and a few Horn sewing cabinets from Ken's over the years. I've also visited their store in Muscle Shoals, AL. They are always extremely helpful and I wouldn't hesitate to recommend them.

------
Patricia
Bernina 830LE ~ Bernina Artista 635LE ~ Juki MO-735
Bernina DesignerPlus 7

"It is better to light a candle than curse the darkness." Eleanor Roosevelt

PattiAnnJ
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PattiAnnJ
Advanced
OH USA
Member since 12/3/06
Posts: 6864
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Date: 5/19/13 10:00 PM

Good place to shop!

------
I dont give them Hell, I just tell the truth about them and they think its Hell. Harry Truman

"Improvise, adapt and overcome." - Clint Eastwood/Heartbreak Ridge

MartiP
MartiP  Friend of PR
Intermediate
MI USA
Member since 9/5/12
Posts: 421
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thumbsup 1 member likes this.
Date: 5/19/13 10:14 PM

Great place to shop. Over the years I have purchsed a few machines, some accessories and thread from them. Usually fast to ship and friendly when selling you something. However, I had an absolutely horrible experience with them servicing a machine I bought from them when it was still under warranty. The nearest dealer was 250+ miles away, so I had to ship it somewhere, so I sent it to them. I would buy from them again because they usually have the best prices, but I would never send them a machine for servicing.

------
MartiP

Ruckertt's Law; There is nothing so small that it can't be blown out of proportion.

Bernina 1230 Bernette 007D
Brother CS6000i Brother 2340 CV
New Home L372 US Blindhem,
Singer 221K (off white) Model SL 718/2D
Simplicity SE2 Brother 700II

Changma
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Changma  Friend of PR
Advanced Beginner
NY USA
Member since 2/20/12
Posts: 683
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Date: 5/19/13 10:31 PM

I just ordered a Janome coverstitch from Ken's. It was delivered very quickly, no problem.

simplystitches
simplystitches
NY USA
Member since 2/12/06
Posts: 1103
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Date: 5/19/13 11:31 PM

I ordered my Janome coverstitch from them and they couldn't have been nicer. Ordered on Sunday and had it before the end of the week!

One of the extra feet I ordered was on back order and they called me several times to let me know they hadn't forgotten me and were still waiting for them to come in.

Highly recommend!

Debbie

Melanie123
Melanie123
Intermediate
Member since 5/17/13
Posts: 16
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thumbsup 1 member likes this.
Date: 5/19/13 11:54 PM

Thanks for sharing ladies. I will order my first new machine and first Janome hopefully tomorrow. I have never sewed on a machine less than 25+ years old, so I am super excited!

Sharon48
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Sharon48  Friend of PR
Intermediate
WA USA
Member since 5/17/12
Posts: 281
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Date: 5/20/13 1:11 AM

Good luck and enjoy your new machine. Be sure to let us know all about it!!

------
Sewing is a passion, so relaxing and calming!

Babylock Ellisimo Gold
Babylock Evolution
Babylock Melody
Viking 190
Babylock Coverstitch (I know, I know - but had
to have it!!)
Babylock Embellisher

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