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Message Board > Computers AARGH!!! > Problems with My Profile ( Moderated by Pyrose, Deepika)

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Problems with My Profile
Actually 2 - anyway to merge them?
DonnaH
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DonnaH
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Member since 10/1/03
Posts: 1036
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Date: 5/21/13 1:22 PM

OK, here's the problem. I first joined PR as DonnaH years ago, and at that time I used my work email (at the time, the only email I had/used). I wasn't a very active member, mostly just looked at reviews for patterns I was considering.

After a move, and a few years not sewing, I found my way back (to sewing and PR), but no longer having access to the old email (I now worked for a new company) I couldn't recover my password. So I set up a new ID - DonnaH21. And used my (new at the time) personal email. I actually edited my profile under this ID.

Soon after, I tried a few possible passwords for the older ID, and one of them worked! So I changed the email to my personal email. Unfortunately, what that means is that I now cannot access DonnaH21 - logging on PR assumes (by my email) that I want to access DonnaH. But then when I try to update that profile, it tells me there is already a profile for that email.

Other than creating a special email just for PR (not something I really want to do), I'm not sure how to fix this.

ConnieBJ
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ConnieBJ  Friend of PR
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ON CANADA
Member since 12/31/03
Posts: 2173
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Date: 5/22/13 10:17 AM

Send a message to the "Contact Us" button at the bottom of this page. Someone will be able to help you.

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Connie Bontje

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Desperately trying to keep ahead of my pattern, fabric and dressform collection!

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