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Forum > Patterns and Notions > Lekala email problem ( Moderated by Sharon1952)

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Lekala email problem
having problems accepting pdf files
Susan obsessive sewing
Susan obsessive sewing  Friend of PR
United Kingdom
Member since 10/5/03
Posts: 77
Skill: Intermediate
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Date: 6/14/13 2:01 PM

I have been merrily using lekala patterns for a few months,both to buy and free ones. But now I am frustrated, as I am ordering free ones in the size I want, adding my dimensions, hips waist etc, and they are not coming to my email address, which is at shaw.ca, a Canadian server company. No problems previously with that email address. So I thought haha, I will try my google email address. patterns coming through on that email address, no problem, but when I try and download the pdf, it is not showing the pages of patterns , only a snapshot of something they use on the lekala software, like a coloured grid. I have been in email dialogue with lekala, and when she sent a email to my shaw account it worked, but then I tried ordering from the website again- another free one, it didn,t arrive in my inbox , again! There is nothing in my junk box, I have looked. But the language barrier is now posing a real problem, help, I love their patterns!

Sue

Karla Kizer
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Karla Kizer  Friend of PR
Member since 4/8/02
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Date: 6/14/13 4:07 PM

As an experiment, have you tried ordering one of the free ones from the San Francisco-based Lekala.co ?

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“Never try to teach a pig to sing; it wastes your time and it annoys the pig.” -Robert Heinlein and Ann's father. Thanks for the reminder, Ann.

Where are we going, and what am I doing in this handbasket?

Matthew 25:40 (New International Version)
The King will reply, 'I tell you the truth, whatever you did for one of the least of these brothers of mine, you did for me.'



SusiM
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SusiM  Friend of PR
California USA
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In reply to Susan obsessive sewing <<


Date: 6/15/13 1:10 AM

I believe the free ones are not available in the extended measurements, just the basic. The first option of the three you see there. If you want to use the extended measurement range, you put in your prepaid code to purchase the pattern. Try ordering it with the first option and see if it comes through.

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susi

diane s
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diane s  Friend of PR
Oregon USA
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Date: 6/15/13 10:03 PM

I couldn't get them to come through my Comcast email, but they came through just fine on my Yahoo account.

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My grandmother taught me to sew when I was 10, and I've been sewing ever since.

Susan obsessive sewing
Susan obsessive sewing  Friend of PR
United Kingdom
Member since 10/5/03
Posts: 77
Skill: Intermediate
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Date: 6/16/13 9:57 PM

Thanks everyone for your help.

I tried the us website, non getting thru either to shaw.ca.
So I opened a yahoo acount, great , that works just fine , pdfs coming thru.
Thanks, again

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