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Forum > Sewing Machines > Viking Designer Ruby Thread Caught under plate problem ( Moderated by Sharon1952, EleanorSews)

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Viking Designer Ruby Thread Caught under plate problem
I keep getting the "please check under plate for thread" error notification
meli216
meli216
Intermediate
TX
Member since 9/25/13
Posts: 3
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Date: 9/25/13 1:22 AM

PLEASE PLEASE PLEASE HELP!!!! My 1.5 year old baby has a problem! NEVER had a problem before but tonight (after getting some thread caught under the plate) it won't stop giving me the same error. I can't sew, as soon as I hit the foot pedal it give me the error!!!

kathi s

kathi s
Beginner
CA USA
Member since 1/23/03
Posts: 1730
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Date: 9/25/13 1:32 AM

Is there just a bit of thread wedged in there and hidden? That happened with my Viking Rose once and after I teased it out with tweezers, the message stopped.

Lori9999
star
Lori9999
Advanced Beginner
AZ USA
Member since 12/6/12
Posts: 55
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Date: 9/25/13 1:38 AM

You might check to see if a small piece of thread or even some fuzz is lodged around the cutting blade.

------
Pfaff Creative Sensation
Janome New Home MC 6000
Babylock Cover Stitch
Babylock Enlighten Serger
Bernina Deco 340
Simplicity 12 Needle Felting Machine

bestgrammy
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bestgrammy
OR USA
Member since 8/29/06
Posts: 3556
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In reply to meli216 <<


Date: 9/25/13 1:52 AM

Yes...check for even a tiny piece of thread...and change the needle and check the bobbin holder for any nicks.

meli216
meli216
Intermediate
TX
Member since 9/25/13
Posts: 3
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Date: 9/25/13 8:46 AM

Yes, I took it all apart and NOTHING!No thread, fuzz, lint, nothing! Eek! Is it broken?

Molliefran
Molliefran  Friend of PR
Advanced
TX USA
Member since 4/28/07
Posts: 109
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Date: 9/26/13 8:24 AM

Did you turn the power off and wait a minute or so? I have this problem periodically with my Sapphire...very maddening!

------
"This is the day that The Lord has made. I will rejoice and be glad in it!"
Building my stable one machine at a time: Viking circa 1975, Viking Sapphire 870, Bernina 1130, Huskylock 905, Babylock: Sophia2, Evolve, Embellisher & Sashiko
Most prized possession: Grandmother's Singer treadle machine with the drawers filled with her things, just like she left them.

meli216
meli216
Intermediate
TX
Member since 9/25/13
Posts: 3
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Date: 9/26/13 10:34 PM

Yes! I went ahead and took it in. :(

DonnaBT
DonnaBT  Friend of PR
Beginner
Member since 2/20/10
Posts: 48
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Date: 11/3/13 6:17 AM

If you've gotten your machine back can you tell us what was wrong? It would be helpful to know in case others of us have the same problem. Thanks:)

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