Sewing Patterns, Pattern Review, Sewing Classes, Sewing Machines and Sewing Machine Reviews!
Platinum Sponsor: Stylish Fabric
Over 20,000 of high quality reorderable fabric

[SIGNUP - FREE Membership & 1 FREE Sewing Lesson ]
[Sewing Classes|Shopping Bag Your Shopping Bag|Login|Help]
Sewing Review and Pattern Reviews Sewing Knowledge Base Sewing Patterns Sewing Classes & Sewing Lessons Sewing Machine & Embroidery Machinery Sewing Message Boards Sewing merchants Blog Help/FAQ About Pattern Review
Enter your e-mail address:




Advanced Search
Tags
New to PR?
Sewing Machines
Compare Sewing Machines
Sewing Machine & Serger Reviews
Embroidery Machines
Sewing Reviews
Sewing Patterns
Review Gallery
Sewing Books
Sewing Supplies
Sewing Websites
Sewing Stores
Sewing Class Reviews
Sewing Expo Reviews
Sewing Tips & Techniques
Sewing Podcasts
NEW!Fabric Glossary
Sewing Review Requests Add a Review Request
Your Account
Edit Profile
My Page
Favorites
Wish List
Pattern Catalog
Notifications
Friends of PR
Join Friends of PR
Find a member
Deal Corner
Photo Album
Calendar
Chat Room
Chat Schedule
Chat Transcripts
Sewing Classifieds
Add a Classified
Sewing Contests
enter contest
contest report
contest gallery
Favorite Links
reviews with comments
merchant gallery
article archive
newsletter archive
Craft Resources
contact info
shipping rates
returns & refunds
testimonials

Platinum Sponsor - Stylish Fabric
Stylish Fabric
You are not logged in. Login here.



Message Board > Machine Embroidery > problems with Secrets of Embroidery web store ( Moderated by Pyrose)

Please LOGIN or Join PatternReview
Go to Page:
problems with Secrets of Embroidery web store
Anyone else having problems with Sectrets of Embroidery
Millimous
Millimous  Friend of PR
Advanced Beginner
VA
Member since 12/13/12
Posts: 84
Login to reply to this post

Date: 10/28/13 5:39 PM

I have been using the Secrets of Embroidery for a lot of purchases. I just bought $56 of Creations by Kara a few hours ago. They gave me a download number but it is missing 3 of the design sets as well as the bonus set. They keep sending me the same download number that doesn't work. I have never had a problem before that they didn't respond to promptly. Are they having problems with their web site lately? I hope they are reliable and will get back to me. I guess I am just venting (and a little worried) 'cause I just spent a lot of money!
Carol

------
Carol
Bernina 580, APQS Millennium long arm quilting machine, Phluffy my Pfaff Creative Sensation, Elna 745 overlock,

PattiAnnJ
star
PattiAnnJ
Advanced
OH USA
Member since 12/3/06
Posts: 6858
Login to reply to this post

Date: 10/29/13 10:48 AM

It could be a glitch in the transaction, I would continue to communicate with them until the entire download is received.

------
I dont give them Hell, I just tell the truth about them and they think its Hell. Harry Truman

"Improvise, adapt and overcome." - Clint Eastwood/Heartbreak Ridge

skae
star
skae  Friend of PR
Advanced
MN USA
Member since 4/23/07
Posts: 3082
Login to reply to this post

In reply to Millimous <<


Date: 10/29/13 1:11 PM

Did you recieve it buy email?
Do you have a record copy of
What you ordered. I had trouble
A while back with a design that it
Was not the one I ordered. They
Sent me the design .
This is what I would do. Down load
The ones you have. Save them to your
Computer so you have them.
Take a look to see if the design are
What you ordered. If they are missing
Some and you have a record copy.
Tell them what designs are missing.
That way they are forced to look
At what was sent out.

------
Galatians 5:22-23 The Spirit produces love, joy, peace, patience, kindness, goodness, faithfulness, humility, and self-control. There is no law against such things as these

Millimous
Millimous  Friend of PR
Advanced Beginner
VA
Member since 12/13/12
Posts: 84
Login to reply to this post

Date: 10/29/13 2:37 PM

Thank you for your suggestions. I have finally got a reply and the web site was having problems. They got me a download link for every design. Bit less effiecient but it worked. i did keep sending emails because it looked like the download number actually worked.

Computers works so well when they do but when they don't it seems no one has any control of them!

Whew!

------
Carol
Bernina 580, APQS Millennium long arm quilting machine, Phluffy my Pfaff Creative Sensation, Elna 745 overlock,

Go to Page:
Please LOGIN or Join PatternReview
printable version Printable Version

* Advertising and soliciting is strictly prohibited on PatternReview.com. If you find a post which is not in agreement with our Terms and Conditions, please click on the Report Post button to report it. Machine Embroidery >> problems with Secrets of Embroidery web store

Merchants on PR
So Vintage Patterns
Thank You for Joining!
Deals!
Fitz Like a Glove Ironing Board Cover
Made In Australia
Deals!
SewBaby
Unique Sewing Patterns
Deals!
Budo Bear Designs
Asian Designs
Web site
Patterns from the Past
vintage sewing patterns
Deals!

Copyright © 2014 PatternReview.com® , OSATech, Inc. All rights reserved.
Conditions of Use | Posting Guidelines | Privacy Policy | Contact Us
Online Sewing Classes
Beginners Guide to Dyeing Fabrics
Fee: $29.00
(Regular $49.00)
Beginners Guide to Dyeing Fabrics

Online Sewing Classes
The Contemporary Couture Jacket
Fee: $49.00
(Regular $49.00)
The Contemporary Couture Jacket

BurdaStyle Magazine 07-2009-124B
photo
Review by mz.choize on 2/22/10
Read Review

Peek-A Boo Skinny Jeans Digital Pattern ( Size 12 mo -10 years )
Peek-A Boo Skinny Jeans Digital Pattern ( Size 12 mo -10 years )

Details
Price: $7.95
Add to Bag Add to Bag

Blank Slate Clean Slate Pants/Shorts/Capris
Blank Slate Clean Slate Pants/Shorts/Capris

Details
Price: $7.95
Add to Bag Add to Bag

Ottobre Design Magazine 04-2008-21
photo
Review by Christas on 10/18/08
Read Review

Sewing Workshop Mimosa Top & Pants Pattern
Sewing Workshop Mimosa Top & Pants Pattern

Details
Price: $22.95
Add to Bag Add to Bag

Petite Plus 605 Pattern
Petite Plus 605 Pattern

Details
Price: $21.00
Add to Bag Add to Bag

Butterick 5019 Pattern ( Size 6-7-8 )
Butterick 5019 Pattern ( Size 6-7-8 )

Details
Price: $11.95
Add to Bag Add to Bag

Vogue 8469 Pattern ( Size 6-8-10-12 )
Vogue 8469 Pattern ( Size 6-8-10-12 )

Details
Price: $20.00
Add to Bag Add to Bag

Subscribe to PR Message Board Feed Subscribe to the PR Message Board Feed Add to My Yahoo! Subscribe at NewsGator Online Subscribe at Bloglines Add to MyMSN