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Message Board > Sergers, Coverstitch and Blindhemmers > Repairs for high end BL sergers ( Moderated by CarolynGM, Deepika)

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Repairs for high end BL sergers
How costly are repairs for Imagine and higher end?
Millimous  Friend of PR
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Member since 12/13/12
Posts: 84
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Date: 11/10/13 10:27 AM

I have read but cannot find mentions of repairs for the Babylock Imagine and up through the Evolution (Ovation having just come out) and that they are "costly" to put in new tension discs and fixing jet air etc. I am definitely going to get a serger but wouldn't want to end up spending hundreds on worn out tension discs. I know that every tech charges differently but these models are unique as opposed to straight mechanical ones.
Can anybody give me a ball park figure and say how often things wear out if you use it say as often as your sewing machine? I am looking at whether I want an Elna 745 or a Babylock, Imagine or higher.

Bernina 580, APQS Millennium long arm quilting machine, Phluffy my Pfaff Creative Sensation, Elna 745 overlock,

SewPaula  Friend of PR
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Date: 11/10/13 12:01 PM

I have had my Imagine close to ten years and the onmy repairs it has needed was to fix clear one of the loopers (something was stuck in the jet air tubes that I couldn't clear myself) and to replace the bolt for the thread stand when it loosened and fell out and I lost it). The cost for these these repairs was nominal: the cost of servicing plus the cost of the bolt ( less than $2). Granted, servicing at my dealer is higher than other shops at $99 for my machine, but that may be my area.

My experience is that my Imagine is a well built machine and I have had very few problems with it.

If I were a sewing machine, all I would have to do is lift up my foot and all my tension would be gone.

Sewing with my lovelies: Pfaff Ambition 1.5 (Pfoxxy), Kenmore 385.19365 (Kenny), Babylock Imagine and BLCS, 3 brothers (PE150 aka Gary, 1034D aka Scott and 2340V aka Darrell -- named for my three brothers), and the Singer quartet (Rosemary the 401a, Judy the 15-88, Ella the 15-91 and Bessie the 128)

lgrande  Friend of PR
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In reply to Millimous <<
thumbsup 2 members like this.

Date: 11/10/13 12:47 PM

I think you'll find that BL sergers are so well designed and built that they require very little maintenance/repair.


Bernina 830LE
Brother Dreamweaver VQ3000
Bernina B530
Janome 6600P
Pfaff 1209
Babylock Evolution
Janome 644D

annenet  Friend of PR
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Date: 11/10/13 1:26 PM

I just got an enlighten and they threw in the Gold Standard pricing when I bought it. It seems rock solid. Sergers in general are mechanical so repairs usually aren't expensive.

So many projects, not enough time
At my house in VA:
Bernina 1010, Activa 220, Artista 630E, B580
Singer 201-2, 221, Bernina Serger 1300MDC, Babylock Enlighten, Babylock Sashiko, Consew 75T

At my Lake House in PA:
Bernina Artista 165E, Singer 503A. Bernina Serger 1100d

Member since 12/3/06
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In reply to SewPaula <<

Date: 11/10/13 1:40 PM

Ditto! Ten years and no need for service or repairs. Same goes for my BL Ellegante embroidery machine.

I was a Bernina patron for many years and then one day (after being disgusted with local dealer) I called my old dealer (I had moved) about Bernina embroidery machines. His response was, I don't carry Bernina anymore. I have Babylock. That was good enough for me to not look any further and bought the Ellegante.

I was elated when I jammed up my Funlock serger and "had" to purchase a new serger.........went right for the Imagine.

I dont give them Hell, I just tell the truth about them and they think its Hell. Harry Truman

"Improvise, adapt and overcome." - Clint Eastwood/Heartbreak Ridge

Doris W. in TN
Doris W. in TN  Friend of PR
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In reply to Millimous <<

Date: 11/10/13 5:30 PM

A serger rarely needs repairs, especially if it has been serviced regularly and not mistreated. My older Bernina (Juki-made) serger is almost 20 years old and no repairs. BL sergers are very good and you should have no troubles. Remember, it is under warranty for the first year (or two maybe, depending on brand).

Be sure to take all the user guide classes your dealer offers.

kayco  Friend of PR
Member since 6/3/12
Posts: 223
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Date: 11/10/13 10:03 PM

The babylock a are mechanical not computerized. I have a babylock, a bernina (both mechcanicla) and an elna 945 which is computerized. I think the 745 is also computerized. I would pick the babylock and bernina over the elna anytime.

Palace - Babylock Ovation - She makes me feel like a Princess
Cricket - Bernina Artista 730e - Steady, Smart and Sweet
Renee - Berina 1150MDA - My Tiny Dancer

MaryDB  Friend of PR
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Posts: 587
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Date: 11/10/13 10:25 PM

There are two BL dealers in my area; one charges $160 minimum for routine serger service; the other $130. This is basically just to look at them and clean them out, not fix anything. The tech tells me I need to have my Imagine serviced every year. I've owned it for about seven years; it's about ten years old.

I had the needle bar repaired and basic service performed for the first time last year. The bill was $210.

SandiMacD  Friend of PR
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thumbsup 1 member likes this.
Date: 11/11/13 3:59 AM

I bought my Evolution 4 yrs ago. I clean it with a brush, vacumn and blow air through the jet tubes.
I have never had a problem. I heard its a good idea to dealer clean it every 5 yrs and mine was running a special last Sep so I had it done for $90 and received a $25 store gift cert back. I brought along the extra cutting blade but he said the original was still good. I rarely use synthetics- mostly organic cotton knits and other natural fibers so that may help increase my blade life- don't know. I serge 10-15 hrs a month.
I will probably wait another 4-5 years for another dealer cleaning.

sewing brings joy and meaning to my life...

Andsewforth  Friend of PR
Member since 11/6/06
Posts: 92
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Date: 11/11/13 11:12 AM

I've had my Evolution at least 8 years & have never had to have anything repaired. It's fabulous. The BL sergers are so great that I just bought the Ovation.

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