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Forum > Sewing Machines > Artista 180 connection issues ( Moderated by Sharon1952, EleanorSews)

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Artista 180 connection issues
catkity
catkity
Member since 12/10/13
Posts: 3
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Date: 12/10/13 8:49 PM

Hi,
I'm trying to connect to my Bernina Artista 180 with a serial port usb adaptor. I'm using Artlink 6 to try to upload files. I keep getting "Access to internal design memory failed". Has anyone else had this issue? I'm not getting the typical com port engaged thing, and I know something is going on since I can see the screen on the machine blank out. I'm using the Keyspan adaptor that Bernina recommends. Ideas? Is it a com port setting? Ireally wanted to get a few things done for Christmas and I'm tired of spinning my wheels.

CdnSkier
CdnSkier
Illinois USA
Member since 3/18/09
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In reply to catkity <<


Date: 12/10/13 11:45 PM

First question is what operating system are you running on your computer? XP, Vista, Windows 7? Vista or Win7 (even running in XP compatibility mode) may not recognize the com port or may not recognize that there really is a device connected due to the adaptor. Unfortunately that's one of the issues that the older Bernina and Pfaff machine owners are going to run in to. Over the years both manufacturers have used a variety of different connectors & cards. If you can't get the computer to recognize the machine then you are pretty much out of luck for embroidery. It's still a great sewing machine though and you could purchase a stand alone embroidery machine with a 5x7 hoop for around $600 to compliment it.

------
Baby Lock Ellure Plus (BLR3), Pfaff Creative 4874 serger/coverstitch, Singer Rocketeer 500J,
"A woman is like a tea bag- you never know how strong she is until she gets in hot water." Eleanor Roosevelt

"Great minds discuss ideas; Average minds discuss events; Small minds discuss people." Eleanor Roosevelt

catkity
catkity
Member since 12/10/13
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In reply to CdnSkier <<


Date: 12/11/13 2:53 PM

I'm running Windows 7. The driver for the usb to serial adaptor says it should work for windows 7. I hadn't tried running in XP compatibility mode. How do I try that?

CdnSkier
CdnSkier
Illinois USA
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In reply to catkity <<


Date: 12/11/13 9:50 PM

To run in XP Compatibility Mode you must be running Windows 7 Home Premium or Windows 7 Professional. The Home Starter version does not have this option. If you are running Win 7 Home Premium then:
-Right-click on the icon for your software program (Artlink 6) and select Properties from the pop-up menu.
-In the Properties box, select the Compatibility tab.
-On the Compatibility tab click the box that says "Run this program in Compability mode for:"
-Make sure the Windows XP Service Pack 3 is the version listed in the drop down menu.
-Click the "Apply" button, close the box and open Artlink 6.

If this doesn't resolve the issue, I would contact your local Authorized Bernina dealer to see if they have any other suggestions. Other than that, I think you are pretty much out of luck.

------
Baby Lock Ellure Plus (BLR3), Pfaff Creative 4874 serger/coverstitch, Singer Rocketeer 500J,
"A woman is like a tea bag- you never know how strong she is until she gets in hot water." Eleanor Roosevelt

"Great minds discuss ideas; Average minds discuss events; Small minds discuss people." Eleanor Roosevelt

catkity
catkity
Member since 12/10/13
Posts: 3
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Date: 12/13/13 10:18 AM

I took everything to a friends house and tried with Windows XP. No luck. Same error message.

beauturbo
beauturbo
California USA
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Date: 12/13/13 5:02 PM

I don't use that machine, but for any machines that want serial, I like a real serial port much better and it's always just lots less hassel and less troublesome than some (any) little serial to USB converter device in the mix for anything always.

I like these ones. As long as you have a empty PCI slot left inside a computer, you just take the covers off, plug them in, run the software and now you are back to having a always works for you, real serial port hanging out of the back of a tower computer even. Only takes about 15 minutes or less to put one in even. And they don't even cost much more than any of those "fake USB converter devices".

Just make sure whatever one you get, works for your operating system too. That one would be good for win XP, windows 7 or 8, and 32 bit or 64 bit- that covers kind of a lot of ground right there even.

It would look like this:



I kind of like SIIG, but any of them are probably fine. I actually like them even better if they have two serial ports hanging out the back of them, but maybe you only need one.

sigg

But I might consider just something like that, as it's much more direct and less stuff all piggybacked together at that point, so I think simple and works is a lot better than maybe more complicated and does not always work, sometimes.
-- Edited on 12/13/13 5:07 PM --

quiltpainter
quiltpainter
Member since 11/24/07
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In reply to catkity <<


Date: 10/28/14 8:08 PM

I was able to get a design to my 180 using the Artlink 7. I had the same internal memory error, but was able to get around it by clicking on the 'stitch design' button. It transferred the design to my machine so that it could be sewn. I can't save it to my machine this way, so you need to be ready to embroider once the design is on your machine. This opens up a whole world of new embroidery designs. I can modify the pattern from machine if needed for sizing. I did follow the previous instructions about making the Artlink compatible with Windows 98. I also saved the design as V3.0 or V4.0 artista designs (no idea if this made any difference at all). I used a USB to Serial (Sabrent from Amazon $9). Somehow it worked. If you can get the serial port working this is an easy work around.

cherylwashere
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cherylwashere  Friend of PR
USA
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In reply to catkity <<


Date: 10/29/14 11:05 AM

Hi catkity...
Welcome to PR...

I was searching YouTube and found a video that may be helpful for you... It's: Bernina 165 170 180 & 185 Embroidery with newer software - by JoeKind 1958.

He explains and shows how to update our sm's...

Sorry... I do not know how to bring YouTube to you here on PR.


-- Edited on 10/29/14 at 11:06 AM --

------
Bernina 820, Bernina Artista 165, Pfaff Creative 7530, Janome 1600P

cruzer2013
cruzer2013
British Columbia Canada
Member since 8/11/13
Posts: 685
Skill: Advanced
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Date: 10/29/14 1:17 PM

My apologies if you have already tried these things, but, here goes. Make sure that you have installed the software for the USB to serial adapter cable. After you plug the cable into the computer, go to the device manager in the control panel and see if it shows up in the list. If it does, right click on it and then open properties and make sure that it is in one of com ports 1 thru 4. If not assign one of those ports. Then when transferring a design, when you get the window asking which sewing machine you are using, tell it 180 and whichever comport you had selected. That should get you there. I am doing this from memory, but, I think it is accurate enough to maybe help. Let us know how you do!

cruzer2013
cruzer2013
British Columbia Canada
Member since 8/11/13
Posts: 685
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Date: 10/29/14 3:04 PM

Oops!! Should have checked the of the original post!!

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