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Bernina Software
Problems with software
biddy 1
biddy 1  Friend of PR
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Date: 12/16/13 0:15 AM

Not sure where this should be posted. Had to purchase new computer that has windows 7 and can't get software installed, I need help please. I know this has been discussed before but can't find it. Software is bernina software 6.

hese61

hese61
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FINLAND
Member since 9/21/05
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Date: 12/16/13 4:52 AM

Have you installed Net framework 3.5?

biddy 1
biddy 1  Friend of PR
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Date: 12/16/13 6:16 AM

No I haven't. I am not good with computer. Where do I get it from? Thanks for the reply.

hese61

hese61
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Date: 12/16/13 2:21 PM

Download Net Framework 3.5

I know nothing about Bernina software but I think installation needs admin rights?

LisaInAlabama
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LisaInAlabama  Friend of PR
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Date: 12/17/13 3:35 AM

There is a yahoo group I have found *very* helpful for the Bernina V6 software.
link

I'm pretty sure the old messages are available to the public without joining if you want to search the archives. But Kari, the list mom, is awesome about helping everyone get their software installed. She's really patient and keeps with you until it works. She's probably pretty busy at this time of year, but if you want to join the group, just tell the operating system and any messages you're getting when trying to install it. I know there is a dongle driver that has to be downloaded before you start installation. But my knowledge is really limited.

Hope that helps!

------
Beginner, maybe Advanced Beginner
I've been doing machine embroidery for 10 years, but I'm always a beginner because I'm always trying to things I don't yet know how to do!


UFOs completed in 2014: 5
Projects started recently completed in 2014: 6

Doris W. in TN
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Doris W. in TN  Friend of PR
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In reply to biddy 1 <<


Date: 12/17/13 10:14 AM

I got a new desktop PC computer a month ago with Windows 7, have the DesignerPlus v6 and had absolutely no problems installing. Here is the answer my dealer gave me when I asked for any tips before attempting to install:


Software V6 is compatible with a Windows 7 computer and the 64 bit system.

Install the software from your V6 package, then install this update: http://www.bernina.com/en-US/Support-5/Software-en/Embroidery-Software/BERNINA-Embroidery-Software-V6-6/BERNINA-embroidery-V6-Service-Pack2-us


At that Bernina site, BE SURE to print out the installation instructions. I overlooked a step (something about not having the dongle inserted until prompted to do so), so I started over, and it all went very smoothly.

I hope this helps. Let us know how it goes.

Doris W. in TN
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Doris W. in TN  Friend of PR
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In reply to hese61 <<


Date: 12/17/13 10:15 AM

Quote: hese61
Have you installed Net framework 3.5?

I have no clue what that is and probably is not required.
lelliebunny
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lelliebunny  Friend of PR
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Date: 12/17/13 10:24 AM

Windows 7 comes with .NET 3.5 as part of the operating system, so you shouldn't need to install it separately.

Is it giving you a specific error when you are trying to install the software? If you are having issues, I'd recommend contacting your Bernina dealer or their software support.

------
it doesn't matter what type of sewing you do. you are sewing, and sewing is good.

biddy 1
biddy 1  Friend of PR
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Date: 12/18/13 4:12 PM

Thanks to everyone that replied. I guess shouldn't have tried to install after 12 day at work. Installed it today with out any problem. Didn't have to install the net 3.5. Thanks again. This is awesome group.

hese61

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Date: 12/19/13 2:17 PM

biddy 1, happy sewing :-)

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