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Forum > Machine Embroidery > please help with Janome 350e ( Moderated by Pyrose)

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please help with Janome 350e
will not stitch correctly
livingmydash
livingmydash
Member since 1/30/14
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Date: 1/30/14 2:04 PM

Okay need some advice. I did buy from a dealer and will go back but am home sick and will have to wait till I can do it. I purchased a Brother 770e and it messed up right away so I returned it. The shop said it had a loosed wire so because the place to repair is to far I decided to give some big bucks and get one that will be able to be serviced locally. I took it home and tried it. Messed up so I took it back and he serviced it, said it needed adjusted. I know it is not the way the pattern was digitized because I sewed enough before it messed up on my brother for me to see it is fine. So I sewed on the shirt that was trashed now and it did fine. I like using the adhesive stabilizer but was afraid it was part of the problem so just used a medium weight tear away. It started breaking the thread and I would have to rethread. I have tried threading and rethreading and looking to see I have done it correctly as I know usually things are user error. But it looks fine. I did notice a few times that my thread was wrapped around the back of the spindle but I have it butted up and as tight as I can get it. I even sprang for expensive Janome thread but I am getting so frustrated I was in tears this morning. I am just trying to have fun and find something to take my mind off of things as I lost my son this past July. But it is so frustrating to continue to have problems. So I did the antennae on the design and it was awful, not good like the same antennae I had done on the sample shirt. I am completely and utterly frustrated. The dealer does not even know how do use it for applique. I showed him was I was doing and he had to clue. I don't want the machine for just embroidery. But I did get one that will do this correct? I am so confused and upset and it doesn't take much nowadays. I don't know if anyone can give me any advice that will help. I guess I just needed to talk. I will go back to the dealer when I am feeling better but just wish I could get it to work myself. Grrrrrr!! Thanks for listening to me. :)

brendaj
brendaj
Member since 8/9/07
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Date: 1/30/14 2:35 PM

I have the Janome 350 but no problems. I'm so sorry for your frustration. One thing I've learned about sewing and embroidery....don't even try when you are feeling ill. It's a wonderful machine and I don't buy the expensive 'Janome' threads. I get my thread from Metroem.com and I think the last bobbin thread I got was from Allstitch. My machine is not the least bit fussy about thread. Hope you get feeling better soon and get it fixed. Take care.

motivatedcreativity
motivatedcreativity  Friend of PR
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Ontario CANADA
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In reply to brendaj <<
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Date: 1/30/14 3:19 PM

The 350e is a very good embroidery machine. I have one and so do 5 of my friends. Do not purchase a large quantity of any one thread brand before you try it. Our group uses Marathon rayon, Metro, Janome and Marathon poly but, not all the machines work as well with all of these brands. I think we have used All-Stitch, Nebs and Marathon bobbins. Some machines prefer one over another. Trial and error will be your guide. A sturdy thread stand is invaluable. We have also found adjusting the pressure foot until you get the best stitch out is well worth your time. Enjoy the journey. There is a learning curve and it is great if you can find a buddy to give you a helping hand. Most of our machines were bought over the phone, without lessons but from great dealers that are a treasure to work with.
Many of us embroider to relax and I hope you reach that place soon too. You are not alone.

beauturbo
beauturbo
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In reply to livingmydash <<


Date: 1/30/14 4:24 PM

I think everyone has to get used to having an embroidery machine, when they get their first one, so all those kind of things probably happen to everyone. More so and longer though, if winging it on your own for a while, instead of having some sit down lessons or something first.

Things like buying a lot of home embroidery magazines or books and such, can only help though most times. There is a lot of more and different stuff going on with something like that than over just feed dogs up garment construction. So at least, go to the Public Library, and get out a stack of free books there even, and then read up on all those kind of things. A manual that comes with a machine only tells you very limited how to use a particular machine, not really all about machine embroidery, or embroidery designs, stabilizers, fabric to embroider on, needles and all that other kind of stuff at all.

I actually don't ever like my thread spool on a sideways going thread spool pin, jammed so tightly on that, with the thread spool cap pressed up so very tight against it, so the thread spool it's self can't even turn at all. I just don't like it and won't even embroider that way. But that is just me. I think that is most times a bad thing, and so I don't ever embroider like that. I like to give it a little bit of free space there, so the sideways laying thread spool can still turn freely, just since I feel the thread most times feeds off better into a machine that way even. So try that too, and see if you like it any better that way. So sorry for your loss, distraction and learning something new, is probably a good thing, just keep plugging away at it, it will get more easy as you learn more stuff about how it's different than using a machine for more garment construction instead.


SandiMacD
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Date: 1/31/14 8:08 AM

I had a 350e that I gave to my daughter. I spent a morning one day adjusting the tensions to sew with MetroEmb threads as I had bought a whole box of them. It was worth it. I also NEVER used the horizontal holder. I always fed the thread from a cup vertically to above the machine, through a D hook on the wall and then down through the machine's paths.
Mostly, I used Metro Emb prewounds. It was a nice little machine but I eventually outgrew it and replaced it with a larger hoop size.
Nancy Z has some good TV and online shows. My 350 came with a video. My dealer was a SewNVac (local) and offered no lessons and there was no tech in house- none of which I knew at the time. Everyone on PR said go through a dealer and he was the only Janome dealer in that area of MT.
Anyway, I think you could order it online to save money (or buy used) unless you do live near a J dealer that had a tech and gave lessons.
Except for some needing tension adjustments, these machines are quite durable and user friendly.
I wrote a review on mine that covers the quirks of reading the USB stick files.

------
sewing brings joy and meaning to my life...

livingmydash
livingmydash
Member since 1/30/14
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Date: 1/31/14 9:35 AM

Thank you for all your advice. The place where I bought it from is a great place, been there for 60 years and they are so helpful but the man is older and it takes him forever to show me anything and then it has nothing to do with what I want. haha, I can tell they just embroider with it because when I showed him what I wanted to do he just looked confused. The other woman there however has the same machine (she is an employee) and she has not done an applique but wants to. I went back in with a fresh mind and thought I would try again. I rethreaded and watched step by step and I think I could have been threading wrong right near the end. It worked when I did it on a sample but it did that the last time. I have tried to save the shirt I am using but had to unhoop it and I doubt even thought I tried to hoop it back the same that it will sew on the same spot. The problem is besides wasting the shirt is I can't find 2T shirts locally for the twins. That is frustrating and then I have wasted the only 2 I have. Grrrrr!!!!! The dealer told me to change my tension when I used the metro thread. I am glad that others have used it successfully. Today is a new day and I will try again. Thank you for all the help. I was ready to give up yesterday and I don't give up easily. But today I am ready to try again. :)

beauturbo
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Date: 1/31/14 4:11 PM

Since it's an embroidery only machine, and has no feed dogs for regular sewing in it, the way you do Applique on it, s just the same as all other embroidery designs. You just buy an embroidery design made special to sew out appliques with fabric in it. So those kind of embroidery designs, in the hoop, first sew out some stitch guidelines, then you put your applique fabric on top, then the machine fastens the applique fabric down, and you most times, take hoop off the machine and cut it along the edge of the applique fabric. Then put hoop back on machine, and the embroidery design finishes up, by satin stitches over your cut fabric applique edges. It is pretty neat!!!

But you need an embroidery design, made that way on purpose. Also some good scissor to be able to cut very close to the edge of that stitched down fabric.

If you don't want to have to cut your own applique fabric while it's in that hoop though, then there are places like this one, that sell the designs and fabric all kind of pre cut as a kit.

dalco

Those are fun too. But the fabric is already cut for you, and they have already picked out the colors and fabric.
-- Edited on 1/31/14 4:13 PM --

Grandma52
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Grandma52
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Date: 2/1/14 4:29 PM

I also had the Janome 350E and loved it. I thought it would be it for me, but I upgraded and traded in my 350E.

For me, to use any thread, including Metro thread I had to buy a thread stand, but discovered it was best to use a thread stand for all my threads. The other comment about the D hook sounded great! I switched to the Metro Sigma and I have found I love it better and I sold all my regular Metro to someone who is needed embroidery thread, so my biggest stash now is the Sigma by Metro. I also use the Marathon thread and it is lovely as well.

I wonder, if it could be your bobbin. You have to use the 15/A class bobbins, not NEBs. Just a thought. Good luck and I hope you are feeling better.

One more thought, I do not like the Janome thread at all and it could be the machine does not like the Metro.

-- Edited on 2/1/14 4:33 PM --

------
Janome 12,000
Bernina 1530
Elna Carina
Elna 704

livingmydash
livingmydash
Member since 1/30/14
Posts: 9
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Date: 2/1/14 7:52 PM

Okay I am feeling good now, at least much better so jumped in there and tried again. 4 wasted shirts later I got it. But I am not happy with how the design stitched all the way. I took pics of my stitching and contacted the place where I bought it but haven't heard back yet. I know most problems are user error just as I wasn't threading right but I made two shirts because they are twins and the error happened in the same spots on both shirts. I did get it finished though. That was a long time on that. I want to make a whole different design so I can see if it sews good. What happens is my stitch down stitches will do it twice and it doesn't do them even so then when I do that satin stitch that stitches show. Then the satin stitch was not the same width all the way across. So frustrating. Hope everyone is having a good Saturday. Mendy

Grandma52
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Grandma52
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Date: 2/1/14 8:57 PM

I had that happen to me on a design one time and every time I got to one spot it happened. I finally found another design and got rid of that one.

------
Janome 12,000
Bernina 1530
Elna Carina
Elna 704

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