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Forum > Sewing Machines > Best place in Austin to get a serger repaired? ( Moderated by Sharon1952, EleanorSews)

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Best place in Austin to get a serger repaired?
Singer 5 thread serger
Member since 3/26/07
Posts: 178
Skill: Intermediate
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                                                     2 Replies

Date: 5/31/14 0:14 AM

Hi, I have a singer singer 14T967DC 5 thread serger that the two loopers are hitting together and need it repaired. I guess sticking your thumb in the blades knocks the timing off. (Thumb healed nicely, lesson learned.)

Does anyone know of a good place in or around Austin that can fix this kind of serger that you would recommend?
TLCat  Friend of PR
Member since 11/30/12
Posts: 115
Skill: Intermediate
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In reply to Cheddar4

Date: 6/1/14 0:13 AM

These following businesses around Austin participate in the Linus Program. So far I have only been in Austin Sew and Vac when I visited Texas at Christmas and they were very nice. My daughter drops off our Linus projects to them, though the others accept projects too. This way, you have a few to call about your serger problem. :)

Austin Sew & Vac
Mike and Robyn Smith
1401 S. I-35, Ste #170
Round Rock, TX 78664
(512) 310-7349 A Quilter’s Folly
8213 Brodie Lane
Austin, TX 78745
(512) 899-3233
B & B Quilting and Gifts
Nancy Brinkley & Lori Beckers
107 S. Austin Steet
Buda, TX 78610
(512) 312-2299 Glassica, Inc.
Heide Fowler
820 South Austin Ave.
Georgetown, Texas 78628
(512) 778-9398
Learning Express Toys
Joe and Mary Theriot
Gateway Market
9607 Research Blvd, Ste 110
Austin, TX 78759
(512) 795-9770 Poppy Quilt ‘N Sew
Anita Brockell
3010 Williams Drive # 156
(in the same center with Goodwill Store)
Georgetown, TX 78628
(512) 863-6108
The Knitting Nest
Stacy Klaus
8708 Congress Avenue, Ste. 570
Austin, TX 78748
(512) 291-8866
mars418  Friend of PR
Texas USA
Member since 1/2/08
Posts: 162
Skill: Advanced Beginner
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Date: 6/1/14 5:43 PM

I've had a Pfaff 7570 sewing machine and a Brother 3034D serger cleaned at Northwest Sewing Center. They did a nice job.

I've been in Austin Sew & Vac in Round Rock and bought some fabric but have not had a machine cleaned or serviced there. They were very nice and seem to do a lot of machine servicing from what I could tell.

I bought a BabyLock serger from Sew Much More but have not had anything serviced there. HTH!
melanie9313  Friend of PR
Texas USA
Member since 5/2/06
Posts: 164
Skill: Advanced Beginner
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In reply to Cheddar4

Date: 6/2/14 2:10 PM

I use Sew Much More for all of my repairs. I have always had got results with the repairwork. It seems to take them about 3 weeks to get it done.

3010 W Anderson Ln, Austin, TX 78757
(512) 452-3166

The downside... depending on who helps you, they consistently try to convince you into buying a new machine after they determine your current machine is "old". Some of them do it in a very annoying way... it is rather insulting. All 3 of my machines are Berninas and I bought them because they last so long.
Now that I expect it, I go in prepared for them to do it and let them know that I am quite happy with my machines, thank you very much!
Member since 3/26/07
Posts: 178
Skill: Intermediate
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Date: 6/3/14 1:29 AM

Thank you so much everyone. Hopefully I can get my machine fixed.
Texas USA
Member since 8/25/04
Posts: 5
Skill: Beginner
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Date: 6/23/14 9:29 AM

Ruth and Bob at Austin Sew & Vac are phenomenal! I bought all my Pfaff's from them when they had their South Austin store. Ruth is an absolute gem. Jennifer, their daughter is just as much of a pleasure to work with as well.

They sold their South Austin store and it is now called A Quilter's Folly. They are a great group of women too. They have a new repair guy and he is fast and thorough. I highly recommend them for any sewing machine purchase or repairs.
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