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Forum > Miscellaneous > Dell vs. Lenovo ( Moderated by Deepika, EleanorSews, CynthiaSue)

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Dell vs. Lenovo
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Lynnelle
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Lynnelle  Friend of PR
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Date: 7/1/14 10:30 AM

I recently replaced my 10-year old Dell desktop with an XPS. When I told a former student that I purchased a new computer, he said, "Please tell me you didn't buy a Dell." *crickets*

I told him that I've always owned Dell systems and have been satisfied with them so far. He said that Dell of 10 years ago is not the same as Dell today and that I should try Lenovo. The systems and customer service are far better than Dell. I've read reviews and can statements in support of both companies.

A similar system from Lenovo will cost about $200 more. I am willing to pay the difference if I know I am getting a good product that won't need replacing for a few years. I only replaced the one I have currently because it's running XP and can't be upgraded to meet current computing needs.

Does anyone have any experience with Lenovo? If you've purchased a Dell in the last few years, what are your thoughts?

I appreciate any information you can give. Thanks.
-- Edited on Today at 10:32 AM --

annenet
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Date: 7/1/14 10:39 AM

I've got a Levano T60 at my lake house. It's at least 7 years old, running Windows 7. I did replace the hard drive with a bigger one and added more memory but it's still going strong.

When I decided on another laptop at home (don't ask what my desktop is - I built it myself so it's a complete mutt) I got a Toshiba Satallite. I'm really quite pleased with it. It's my road warrier machine.

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lgrande
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Date: 7/1/14 10:41 AM

I replaced my old Dell desktop with a new one a couple years ago and it's been great. Customer service has been really, really good except for the up-selling. I've also found that if you need a part, before accepting what they offer, check on Amazon for a much better price.
I've not had any experience with Lenovo.
The five top-selling brands in order are: HP, Lenovo, Apple, Dell and Acer.



-- Edited on Today at 10:42 AM --

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Date: 7/1/14 10:43 AM

I've bought myself and my mom the Alienware PCs that are now owned by Dell (yeah, yeah, I know, the old ones were better) and they have been awesome PCs. I like them because I could customize them for each of our needs they don't have bloatware loaded on out of the box (and I could opt for Windows 7, which I prefer). I have an Asus laptop that I got off of Amazon and it's also been a great little workhorse, though I had to clear a bunch of garbage off of it before I used it.

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MartiP
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Date: 7/1/14 10:45 AM

I have never owned a Dell, but have heard many pros and many cons about them, so I have stuck with HP and they have performed well for me.

I did, however, help one of my daughters get a new 17 in. laptop about two years ago. I got her a Lenovo, as far as I know it has been problem free.

I did a little research and found that Lenovo actually stems from IBM, and they make many business computers. One of my grandsons uses a Lenovo at work and has had no problems.

I ended up ordering online from Tiger Direct, although Newegg is a good online company too. I purchased an E Gift certificate which was emailed to her and she placed the order for the one we looked at. (she is in NY state and I am in MI) It all went without a hitch and she has been happy with it. Just be sure you are getting a new one and not refurbished.

I think a major factor in how well a computer performs has a lot to do in how you maintain it. Utility programs can help keep it cleaned up, and programs like Malwarebytes in addition to other security software can keep it free from viruses an other malware.

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HanPanda
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Date: 7/1/14 10:51 AM

As long as you're getting a Dell desktop, you'll likely be alright. Dell laptops are TOTAL bust machines; I got a Dell laptop as part of a scholarship package for undergrad and it came with a 3yr unlimited warranty. Good thing too--in those 3 years I had to replace everything except the screen, casing, ports, and CD drive. However, my father has had a Dell desktop at his office for sheesh I don't even know how many years. 10 maybe? His office is now primarily Mac based but he keeps it in case he gets files that are not Mac compatible. Dell customer service is also pretty decent. Once my 3yr warranty was up (actually a few months before) I changed to a Compaq laptop (under HP manufacture) and have run that for 4 years now without issue. I honestly don't know much about Lenovo. But I think you'll likely be fine with a Dell desktop.
-- Edited on Today at 10:54 AM --

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Vintage Joan
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In reply to Lynnelle <<
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Date: 7/1/14 11:30 AM

I have just heard things about Dell in passing, but I can say that I have a Lenovo T60 (a laptop, which I use on a docking station so I can use a full monitor and keyboard with it). My son got it for me refurbished 2-1/2 years ago. He knows a lot about computer-related things -- this machine is very solid. He did his research, too, to make sure it would be upgradable from XP to Windows 7. (I had this done right before support for XP ended.)

The university where I'm a grad student also uses Lenovo computers, which I suppose says something. Anyway, I'm no expert, but my experience with Lenovo has been very positive.


-- Edited on Today at 8:20 PM --

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Pinkytoo
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Date: 7/1/14 12:43 PM

I have a Dell laptop (Latitude model) for work, I didn't buy it but it was issued to me by the "company." It's HORRIBLE. That may be due to all the firewalls and security that is installed on it but still, it is constantly overheating and freezing up or dropping the connection.

I have had a Lenovo desktop for probably close to 10 years, have NEVER had a problem with it. I also bought a Lenovo laptop a year ago and it's fine (except that it came with Windows 7 which is atrocious). Lenovo is the computer division of IBM, for whatever that's worth.
Edited to add: I got the Lenovo laptop last year at a Labor Day sale at Best Buy, it was a really good price (under $300) so if you can wait a couple of months you may be able to get a good deal.
-- Edited on Today at 12:48 PM --

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Wino
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Date: 7/1/14 12:58 PM

We purchased a Dell laptop for DS. It arrived with incorrect set up and wireless. DH spent hours on the phone (literally 3-4 hrs at a time) to rectify. We finally gave up and returned it...will never deal with Dell again. Lenovo makes a lot of workhorse laptops designed for business...it's what I always had at work. DS has an Acer and has had no issues...we have an Asus also no problems...all laptops.

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Lynnelle
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Date: 7/1/14 9:28 PM

Thank you all for replying and sharing your experiences. I am still on the fence and will do more research on Lenovo. I am looking for a reliable system that I can use for many years. As evidenced by the need to replace my dinosaur, I hold on to electronics. =)

I was burned by HP on a two prior occasions and vowed to never buy one again. Perhaps they're a different company now; I don't know. There is a task in Word that I need and rely on heavily, but it's not available in Word for Macs, so that's not an option right now.

I still have some time to research before I make a final decision and return the XPS desktop.

Thanks again.

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