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Viking:Designer SE (Sewing Machine)
Viewed 1508 time(s)
15 more reviews for this machine
Review rated Helpful by 4 people   Needs More Info by 1 people   Very Helpful by 1 people   
Reviewed by:weaser
photo
About weaser
Member since: 6/25/08
Reviews written: 1
sewing machines reviewed: 1
Bio: more...
Posted on:7/16/08 8:24 AM
Approx price paid:$5400
Had this machine for:3 1/2 years
Recommended? Maybe
Viking Designer SEFeatures
  • Computerized
  • Needle Threader
  • Needle Up/Down Setting
  • Embroidery Stitches
  • One step buttonhole
  • Drop-In bobbin
  • Free Arm
  • Adjustable Stitch Length and Width
  • Adjustable Presser Foot Pressure
  • Adjustable Needle Position
  • Embroidery Machine
  • Auto Threading
Current Tags What is a Tag:
What weaser likes about this machine
It is a very user friendly computer machine. Have enjoyed playing with the various stitches.

What weaser does not like about this machine
While in the embroidery mode, the machine would shut down and then reboot itself. If any changes were made to the design and not saved, they were lost (which is probably normal). Have taken it to the dealer many times and finally the tech was able to have the machine shut down and then reboot. It had been in the shop for 2 weeks waiting on a part and that didn't fix the problem. Still in the shop 4 more weeks waiting on motor and motherboard to see if that will fix the problem. Viking says the part really comes from Sweden by BOAT. It's hard to believe it takes so long to get the machine fixed. Not sure I would recommend it because neither Viking or my dealer have been very customer oriented to my satisfaction.

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Reader Comments
FlyGuy27/16/08GO IN TO THE STORE AND DEMAND EITHER A LOANER OR A NEW MACHINE. I went through this with a friend of mine she didn't get her machine back for almost 2 months and when she did they never fixed it. So she ended up getting her money back and buying a Bernina.
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JEF67/16/08I have an SE. I have never had a rebut problem with embrodiery. I love my machine and have a very helpful dealer and service department. I would suggest finding a good dealer and service department when looking at a machine. So many machines are great and the service is the key. Good luck finding your perfect machine.
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sewonandsewforth7/16/08Every brand/model of machines have their lemons and it surely sounds as though you got one. I've never had a problem until now and my BL Esante is currently in hospital with the BL techs. It has been gone for two weeks and I figure after a month I will be asking when she will be coming home. I am using my backup Janome 2040 for sewing and have no need/desire to embroider at the moment so no withdrawal pangs there.
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downs7/16/08I had a Designer 1 that was in the shop 3 times for a circuit board. Finally dealer gave me her demo and it worked from then on no more repairs. I have a Designer SE now as I traded my other one for this one..
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Peggy7/16/08I think your machine would qualify as a "lemon" under the lemon law. I would ask for a different machine too.
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PoppyB7/17/08I hope you get a good resolution to this. I love my SE, and am grateful things have gone well with it. There sure seems to be a difference between dealers and also repair folk, as far as customer relations, knowledge, and speed of service. Hard to know that when we buy, though. Good luck.
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