What Hattie Kate does not like about this machine
It jammed often, and broke needles, and screwed up the bobbin case. I spent more time taking it apart to straighten the bobbin case than sewing. It was a real pain. I had it to the Viking dealer, and their repairman several times for repairs under warranty, but finally they started to charge for replacing the bobbin case. Meanwhile, I bought a wonderful 19-year-old used Bernina 1230 at quilt camp for $500 and put the C20 away for a year or so until I needed it for backup (other two machines at repair shops for age related repairs). Then the C20 didn't work again, and since it still had a couple of months on the warranty, I took it back to the dealer, from which they sent it to headquarters for repairs which are guaranteed for 90 days, and it is working okay. I sew for home decorating, clothes, and lots of quilting, piecing and machine quilting. It is okay, but I've learned to get a substantial used machine than a new one with too many bells and whistles for the price.