11945 SW Pacific Hwy., #250 Tigard Oregon 97223 UNITED STATES mapdirections
General Sewing Store Fabric
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The experience at Joann -- no matter whether in California or Oregon -- always leaves something to be desired, but -- and this is a HUGE BUT -- the Tigard store now is the exception because of one exceptional employee: Rachel.
Her colleagues know this, too. They told me as much when I asked to speak to a manager to share how wonderfully helpful she was.
I was looking for a pattern during a sale and hoped there was a copy lurking elsewhere in the store. All the stray items had been put back, she told me, and there wasn't one. She offered WITHOUT HESITATION to call another store. She was smiling, friendly, and very enthusiastic in her interaction with me.
As an added bonus, the store was tidy and clean. A huge change from previous visits. And the other staff at the register? THEY WERE SMILING, TOO.
A refreshing change!
Thank you, Rachel!
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