I think this website is similar to Craftsy.com and I was so excited to see Cynthia Guffey at my unlimited disposal. Sadly my experience was all bad. I was able to open an account and purchase a video but it was downhill from there. The website layout is a mess, requiring one to search high and low and dig to find access to your purchased videos. Think they might be in your "Account"? Nope. I pecked around and picked the general category "Sewing" and stumbled on a barely visible link there. I could view the promo video at the home page but could not get any response to view my purchased video. You are directed to "Support," which consists of a list of FAQ's and an email link; no Help Desk phone contact here. After three days with no response, I filed a payment protest with Paypal. I will put up with a lot to learn anything from Cynthia Guffey, but this website maxed out my patience. Cynthia, dear Cynthia, you are so much better than this outlet for your wisdom.
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