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Tips & Techniques > Informing mfgs about pattern issues

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Posted by: sosoatsewing
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OH USA
Member since: 9/22/04
Reviews written: 77
Sewing skills:Advanced Beginner
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Posted on: 6/26/05 6:50 PM
Review Rating: Helpful by 2 people   Very Helpful by 4 people   
How many of you have started a pattern only to notice incomplete instructions, or markings missing on the tissue?

I recently had this experience with a Butterick pattern; no biggie, they just left off the pocket placement markings. I could place the pockets easily, but since my pattern was a beginner "very easy" rated pattern, I felt others may not know where to place the pockets without the placement marks.I called Butterick and let them know of the problem with my pattern. They checked their stock and confirmed that, indeed, the pocket placement markings had been left off the tissue. They were very grateful, and offered to send me 2 free Butterick patterns of my choosing for letting them know...not bad for the price of sending an email....But more than the free patterns, it's good to know you may have helped someone by pointing out the errors or omissions in a pattern..

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5 Comments
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purpleseamstress said...
Good idea. Maybe more suggestions will keep them in touch with the full process beyond just the technicalities of pattern making, but thinking to the end result of the seamstress at home.
6/26/05 11:12 PM
Denny1600 said...
Very good. I've written to Batik Butik once with a question about their pattern instructions and they e-mailed right back with clarification. I've also written to another patternmaker with questions and suggestions and got ignored. Of course, I will remember both experiences. Thanks for your tip again.
6/27/05 10:15 AM
Queendom said...
I did the same thing with a Butterick pattern many years ago, but it was the yardage on the envelope which was wrong. The refunded all of the cost of the fabric as well.
6/27/05 10:43 AM
esmer said...
Your are a HERO! Thank you so much. I now of alot of people who are begining to sew.
7/1/05 4:19 PM
Twinkster said...
I should do this too! I have found errors in New Look 6598 and Vogue 2813. Thanks for giving us the encouragement to follow through with this.
7/4/05 8:28 AM
 
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