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Forum > Sewing Machines > Factory Service or "New" ( Moderated by Sharon1952, EleanorSews)

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Factory Service or "New"
cantwait2sew
cantwait2sew
Intermediate
Virginia USA
Member since 5/12/08
Posts: 3
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Date: 7/12/08 8:41 PM

Hi,
Can anyone help me ? I want to buy a brother innovis 1500/2500 but I have the choice of FS(factory serviced) and new. The FS has the full manufacturers warranty and a bonus offer. The new one is $700 more and there is no bonus offer. Is there a huge difference with a FS or can the cost out weigh the miner differences.

diane s
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diane s  Friend of PR
Intermediate
Oregon USA
Member since 8/24/02
Posts: 4888
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Date: 7/12/08 10:05 PM

I've owned at least a dozen sewing machines, and have 4 in my sewing room right now, I've bought new, used and demo. The only machine I ever had trouble with was one new in the box. Check out the warranty, and take a test drive, and if all looks good, I'd go for it.

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My grandmother taught me to sew when I was 10, and I've been sewing ever since.

sewfrequent

sewfrequent
Intermediate
Texas USA
Member since 6/27/03
Posts: 3248
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Date: 7/12/08 10:09 PM

My experience has been exactly the same as Diane's. You do get a full warranty as if new--at least that has been the case with the FS/refurbs I've seen. Got 2 lemons in a row once with Berninas NIB. I believe I might go for the savings since it is quite substantial in this case.

runnerchicki
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runnerchicki  Friend of PR
Intermediate
Member since 1/27/04
Posts: 1048
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Subject: Factory Service or New Date: 7/12/08 10:32 PM

I think that demo's and FS machines are excellent deals because they have been *sewn in* so to speak and usually are in top notch shape.

If it were me, I'd get the FS with the extra goodies and save the $$$ for buying patterns and fabric. :-)

-- Edited on 7/12/08 10:32 PM --

------
There's no such thing as too much fabric.

bestgrammy
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bestgrammy
Oregon USA
Member since 8/29/06
Posts: 3556
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In reply to cantwait2sew


Date: 7/12/08 11:52 PM

Although not the same machine that you are considering, I have purchased a FS machine...it looked and performed just like a new one.

If purchasing from a reputable seller then you should be just fine. How is the seller describing the machine...are "minor" blemishes mentioned...or is it described as "like new"?

If there are any problems, will you have to mail it out to be repaired...and at your expense...or will you be able to drop it off locally?

In any case, remember to keep the box it comes in and all the styrofoam packing materials. The styrofoam that comes with the machine is formed to fit that machine and will best protect it during shipping.

nancy2001
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nancy2001  Friend of PR
Advanced
Alabama USA
Member since 12/3/05
Posts: 6441
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Subject: Factory Service or New Date: 7/13/08 8:19 AM

I agree with the other posters. I have two used late model machines, and they're awesome.

------
No sewing project is ever a complete success nor a total failure.

SheilaAnn

SheilaAnn
Intermediate
Maryland USA
Member since 3/28/08
Posts: 393
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In reply to cantwait2sew


Date: 7/13/08 9:45 AM

Agree also-all my machines have been demos. I think they are a great deal; slightly used, but well tested, and with a reduced price and complete warranty, you can't go wrong. FS is the same concept.

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Sheila

God's love is infinite!

sewonandsewforth
sewonandsewforth
Intermediate
Texas USA
Member since 6/12/08
Posts: 296
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Date: 7/13/08 3:33 PM

I have had several factory serviced items, meaning an appliance that has been returned to the factory to have (generally minor) repairs. Those items do always come with a full warranty just like a new, never used item. I have owned one factory refurbished Kenmore machine and loved it. My DD has it now because I passed it on to her. She loves it too. You could not tell by looking at it that it wasn't NIB and it sews every bit as well as the NIB machines. So, I too would go for the FS machine and save the $700. I am currently using a factory refurbished Food Saver that I bought in 2001 and it still works like a charm. IMO, something that has been back to the factory to have problems corrected is probably better than it was in its original state and might also be in better condition than a lot of NIB items.
-- Edited on 7/13/08 3:35 PM --

jhansby
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jhansby  Friend of PR
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California USA
Member since 1/9/05
Posts: 331
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Date: 7/14/08 0:20 AM

Great way to save money and you still have the full warranty..what's not to like?! I've bought my last 3 TOL machines this way....and if I buy any in the future I'll do that way again. Go for the "factory serviced" one

FlyGuy2
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FlyGuy2
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Illinois USA
Member since 9/26/05
Posts: 636
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Subject: Factory Service or New Date: 7/14/08 1:01 AM

Factory Service can be a very good way to go since 9 out of ten times the Factory that made the machine will give it extra care in making sure that the machine is in great running condition, You might notice a small blemish which is cosmetic and will not have anything to do with how the machine will run. It is great that they are giving you a warranty with the machine. Once in a while though even a Factory service model can be loaded with problems. I had a Factory Refurbished laptop that was a huge lemon finally they gave up and sent me a brand new one. I would go for the Factory service one in a heart beat. Even my Ellure Plus was a floor model when I bought it which was a good deal since I knew it was in great running condition. My Ellegante though was brand new in the box and I haven't had one problem yet with it.

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Joel Richter Former Flight attendant with a Major US Carrier.
Sewing Machines, Baby Lock Nancy Zieman Ellegante, Baby Lock Ellure Plus, Viking Platinum 730 and a Singer Serger. My new Serger is a Pfaff 4764 and it runs nicely. Added a new Machine today a really beauty Pfaff 130. Newest Addition a Baby Lock Coverstitch only machine. Newest addition Bernina 440QEE. Now A Viking Designer Diamond :) Now a new Viking Huskylock 936 Combo Serger. Sold machine the Viking Platinum 730 and the PFAFF 4764.

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