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Forum > Machine Embroidery > Anyone order from DeKatzen EMB? ( Moderated by Pyrose)

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Anyone order from DeKatzen EMB?
I'm having trouble getting my purchased design
MaryL

MaryL
Intermediate
FL USA
Member since 1/28/03
Posts: 61
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Date: 8/1/09 1:08 AM

I ordered one design from them 5 days ago. First, it took them 3 days to process my PayPal payment. Now, the link (which expires TOMORROW) isn't working for me to download my design. I've sent two emails to them in the past 3 days and haven't received any reply. I'm thinking I've been ripped off. Buyer beware? Anyone else have problems with this vender in South Africa?

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