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Forum > Fabrics and more... > Update on "Faded line on fold of fabric" ( Moderated by CynthiaSue)

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Update on "Faded line on fold of fabric"
amommaathome

amommaathome
Mississippi USA
Member since 12/12/08
Posts: 6
Skill: Intermediate
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Date: 10/22/09 1:20 PM

I returned the fabric to Hancock's today. Let me say, the manager was amazing! She offered me a full cash refund, exchange or store credit. I was extremely impressed with the wonderful customer service.

Sharon1952
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Sharon1952  Friend of PR
Board Moderator
Massachusetts USA
Member since 7/1/08
Posts: 3291
Skill: Advanced
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In reply to amommaathome


Date: 10/22/09 1:35 PM

That is a nice ending to the story! Thanks for posting it. Yeah, Hancock!

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Sewing: A creative mess is better than tidy idleness. ~Author Unknown

M.S.
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M.S.
Ohio USA
Member since 3/6/09
Posts: 1292
Skill: Intermediate
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Subject: Update on Faded line on fold of fabric Date: 10/22/09 1:53 PM

Boy, do I ever miss Hancock Fabric around here. We used to have 4 of them. They closed down, one by one, and are all gone. Booooo!

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Janome Skyline S5
Brother PQ1500S
Necchi 4795 Royal Series
Singer 201-2
Pfaff 138-6
Janome Coverpro 1000
Kenmore 16644 Overlock 2/3/4D
US Blindstitch 718-9

Judy Kski
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Judy Kski  Friend of PR
USA
Member since 10/26/08
Posts: 1793
Skill: Intermediate
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In reply to amommaathome


Date: 10/22/09 3:35 PM

I'm glad to see they took care of you.

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Judy

stirwatersblue
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stirwatersblue  Friend of PR
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Subject: Update on Faded line on fold of fabric Date: 10/24/09 5:03 PM

So... which did you pick?!

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~Gem in the prairie

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