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Forum > Fabrics and more... > Update on "Faded line on fold of fabric" ( Moderated by CynthiaSue)

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Update on "Faded line on fold of fabric"
amommaathome

amommaathome
Intermediate
Mississippi USA
Member since 12/12/08
Posts: 6
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Date: 10/22/09 1:20 PM

I returned the fabric to Hancock's today. Let me say, the manager was amazing! She offered me a full cash refund, exchange or store credit. I was extremely impressed with the wonderful customer service.

Sharon1952
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Sharon1952  Friend of PR
Advanced
Massachusetts USA
Member since 7/1/08
Posts: 3100
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In reply to amommaathome


Date: 10/22/09 1:35 PM

That is a nice ending to the story! Thanks for posting it. Yeah, Hancock!

------
Sewing: A creative mess is better than tidy idleness. ~Author Unknown

M.S.
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M.S.
Intermediate
Member since 3/6/09
Posts: 1245
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Subject: Update on Faded line on fold of fabric Date: 10/22/09 1:53 PM

Boy, do I ever miss Hancock Fabric around here. We used to have 4 of them. They closed down, one by one, and are all gone. Booooo!

Judy Kski
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Judy Kski  Friend of PR
Intermediate
Florida USA
Member since 10/26/08
Posts: 1514
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In reply to amommaathome


Date: 10/22/09 3:35 PM

I'm glad to see they took care of you.

------
Judy

stirwatersblue
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stirwatersblue
Intermediate
Kansas USA
Member since 12/13/08
Posts: 3353
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Subject: Update on Faded line on fold of fabric Date: 10/24/09 5:03 PM

So... which did you pick?!

------
~Gem in the prairie

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