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Forum > Sewing Machines > Calling all owners of the new Janome 3160 QDC ( Moderated by Sharon1952, EleanorSews)

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Calling all owners of the new Janome 3160 QDC
Bobbin winding problem
sewgirl101
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sewgirl101
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Member since 12/30/08
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Date: 4/24/10 1:33 PM

I just purchased The brand new Janome 3160QDC and I'm upset! I took the machine out of the box and wound my first bobbin. It came out horrible, looks like a cone. I put it in the bobbin case it sewed a little bit then the bobbin started unwinding in the bobbin case and jammed my machine. I cleaned out the jam. I wound a second bobbin and same thing. I followed the basic instructions from the manual.
I own lots of machines such as Babylock ellissimo, Berninas 630, 450, Janome 6600P, along with some vintage machines and NONE wind a bobbin this horribly. Is anyone else having this problem with this model? I'm courious because this is a brand new model. Thank you.

RockNRoll
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RockNRoll
Tennessee USA
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Date: 4/24/10 3:59 PM

Read the manual, follow the directions. Go really slow. Maybe that particular Janome has a different way of winding the bobbin. Change the needle and take a deep breathe.

------
Go Sew Something

Seams2Sew
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Seams2Sew
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Member since 8/15/08
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In reply to sewgirl101


Date: 4/24/10 4:05 PM

Have you tried using a different spool of thread or different brand?
-- Edited on 4/24/10 4:09 PM --

Betakin
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Betakin
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In reply to sewgirl101


Date: 4/24/10 4:55 PM

Maybe the thread was not into the bobbin tension disc properly? If it was and still did not wind correctly..it is usually only a minor adjustment to fix it, involving a little screw on the spindle that allows the thread to wind evenly. I think a tech could adjust this in seconds for you if this is the problem.

sewgirl101
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sewgirl101
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In reply to sewgirl101


Date: 4/24/10 4:56 PM

I took the machine back to the dealer and they exchanged it for another one, they too had a problem winding bobbins, they would wind cone shaped, they made some adjustments but still had the problem. We took the new machine out of the box and tested it before I took it home and it wound perfect bobbins. Thank goodness. Now I can get back to sewing my quilt top.

emmyhonan
emmyhonan
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Date: 5/4/10 3:24 PM

I looked at the 3160 today and would appreciate your opinion of it. I only 'played' a few minutes, so didn't try various fabrics or feet. It would be used for classes, but primarily for general sewing and small quilts. Thank you.

Warbler
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Warbler  Friend of PR
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Vermont USA
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In reply to sewgirl101


Date: 5/4/10 9:51 PM

I'd be interested in a review when you get to it! By all means, send it through its paces and report back. Glad your dealer handled that one properly!

------
Janome MC6600 Bernina 240 Juki MO735 Singer 201-2 Singer 221-1

Sharonb43
Sharonb43
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New York USA
Member since 5/21/10
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Date: 6/9/10 11:14 PM

I bought a Janome 3160 last month and have the same problem with the bobbin winding. My dealer tried to adjust it and had no success and has ordered a new bobbin spindle assembly ( not the tensioning device) and is suppose to repair it this coming Friday. I am not happy with this situation or the way it is being handled by the dealer. I don't think that a brand new machine should have to be taken apart and repaired when it was defective right out of the box. I am in the market for an embroidery machine and I can tell you right now that it won't be a Janome.

Sharonb43
Sharonb43
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New York USA
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Date: 6/12/10 6:52 PM

Took my machine back and they changed the winding motor. Claimed that it was bad but bobbins still wind with a bit of a cone shape. Not as bad as it was .They tell me that they all do that..... Needless to say I am very upset with this dealer and plan to contact Janome about this situation. Funny thing is that I planned to purchase an embroidery machine and was looking at the Janome 11000 but with all the aggravation and poor service that I have received , I decided to buy a BabyLock Ellisimo. Better customer support and tons more features for the buck.

sewgirl101
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sewgirl101
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In reply to Sharonb43


Date: 6/13/10 4:13 AM

Hi Sharon, sorry to hear about your Janome. I also have a BL Elissimo, and love it! It is soooo user friendly. I'm sure you will enjoy your BL.

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