Online Sewing Class: Fit the Tee to a T
SIGNUP - FREE Membership and 1 FREE Sewing Lesson
| FAQ | Login
 

Forum > Fabrics and more... > FabricDirect ( Moderated by CynthiaSue)

Please LOGIN or Join PatternReview
Go to Page:
FabricDirect
Slow/Missing Order
ebrillblaiddes
star
ebrillblaiddes
Texas USA
Member since 5/15/10
Posts: 62
Skill: Beginner
Send Message

      



Date: 1/16/11 4:14 PM

Is FabricDirect running slow lately? I placed an order about three weeks ago...no special order or backorder items. Their site says regular orders usually ship in 24-48 hours and arrive 1-7 days after that. Even allowing generously for weekends and holidays, I'd have expected it to be in a week to a week and a half ago. What really bothers me is that I e-mailed them at [email protected] two days ago to find out what was going on and haven't heard a peep from them.

How worried should I be? Is there anything else I can do to follow up?
skae
star
skae  Friend of PR
Member since 4/23/07
Posts: 3704
Skill: Advanced
Send Message

      



In reply to ebrillblaiddes

Date: 1/16/11 4:25 PM

call this no. maybe they can give you and answer.845-679-2900
Any order that is taking so long could of been lost or misplaced.
they will take call between 9 am to 5:30 eastern time.
Tell them your order no and they could tell you what happened.
Also check your credit card to see if its been charge. Check the date on the statement on the day the charge was made.
hope this helps. No one should wait that long for there fabric.

------
Ecclesiastes 11:7,8 Nothing on earth is more beautiful than the morning sun. Even if you live to a ripe old age, you should try to enjoy each day, because darkness will come and will last a long time. (CEV)

sharkycharming
star
sharkycharming
Maryland USA
Member since 11/10/10
Posts: 345
Skill: Beginner
Send Message

      



Date: 1/17/11 10:56 AM

My last order from them was just sitting there for 3 weeks before I emailed them. They finally sent it after my email -- I really think they overlooked it, somehow. That was in December.

------
Heather in Baltimore

crs37
crs37  Friend of PR
Kansas USA
Member since 4/29/08
Posts: 64
Skill: Beginner
Send Message

      



Date: 1/17/11 4:03 PM

I just received the tracking number for the order I placed late on the 13th. Definitely give them a call.
ebrillblaiddes
star
ebrillblaiddes
Texas USA
Member since 5/15/10
Posts: 62
Skill: Beginner
Send Message

      



Date: 1/17/11 8:37 PM

Got a tracking number! They didn't admit it straight out but I think the order may have fallen behind a desk somewhere during holiday rush. UPS says I'll have it in three days :D
Go to Page:
Please LOGIN or Join PatternReview

printable version Printable Version

* Advertising and soliciting is strictly prohibited on PatternReview.com. If you find a post which is not in agreement with our Terms and Conditions, please click on the Report Post button to report it. Fabrics and more... >> FabricDirect

Merchants on PR

Fitz Like a Glove Ironing Board Cover


Made In Australia
Deals!

Just Make it Sew


Quality Fashion Fabrics
Deals!

Home Sewing Depot


Home Dec Sewing Supplies
Deals!

Patterns from the Past


vintage sewing patterns
Deals!

Nature's Fabrics


Natural & Organic Fabrics
Deals!

 
adv. search»
pattern | machine | member
        
Online Class
Sewing with Slippery & Drapey Fabrics
Sewing with Slippery & Drapey Fabrics

Class Details

Online Class
Altering Pants
Altering Pants

Class Details

BurdaStyle Magazine 05-2009-114

photo
by: BLT

Review
Simplicity 8399

photo
by: Artemisia ...

Review
Islander Sewing Systems Women's City Western Blouse Pattern

Islander Sewing Systems Women's City Western Blouse Pattern

Pattern Details
SewBaby Reversible Skirt Pattern

SewBaby Reversible Skirt Pattern

Pattern Details

Conditions of Use | Posting Guidelines | Privacy Policy | Shipping Rates | Returns & Refunds | Contact Us | About | New To PR | Advertising

Copyright © 2016 PatternReview.com® , OSATech, Inc. All rights reserved.