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Brother QC1000 - Unrealistic Expectations?
Not sure if it is my material or the machine..
roostergirl922
roostergirl922
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Date: 3/11/11 8:00 PM

Hi!

I primarily make hooded baby towels with terry cloth and minky. I was using an 8-year old Mechanical Necchi and decided I wanted to upgrade to a computerized machine that could definitely handle my one specific need. (I make other things, too, but the towels are the most challenging!)

After much research last year (Thanks to this board!), I got a floor model Brother QC1000 in December 2010. When I received it, I noticed that the needle would hit the presser foot if I went any faster than v-e-r-y slow, no matter how thick my fabric was. That definitely did not seem right, and I suspected it was the 'AHA' functionality that was supposed to auto-adjust the presser foot pressure. It just seemed off. So, I had it checked out by an authorized Brother repairman. He said the model had a known issue and he replaced the circuit board.

When I got my machine back in January, the problem seemed to be fixed - the needle wasn't hitting the foot anymore at high-speeds when I was sewing on basic cotton or several layers of cotton. But over the past few months, I've noticed that with one layer of terry + minky, if I go too fast, the same problem re-appears. I don't think it was ever really fixed for thicker fabrics, but I was focusing on other things than towel, so I can't be 100% sure it didn't break again!

So I just spent some time going at high-speed with one layer of terry, 8 layers of cotton and everything is perfect. However, I tried two layers of terry cloth (and this isn't even nice terry - this was an old hand towel) and the needle definitely hits the presser foot if I try to use any speed.

My question is, am I expecting too much out of the machine? Is two layers of cheap terry cloth too much even for a TOL machine? I planned to take it back into the dealer tomorrow (that's why I was experimenting tonight - to explain to them how to replicate the problem), but my issue is that I'm not sure if it's the machine or my fabric...and paying for it to be repaired again is annoying...and if they say it's user error, I will probably have to pay the $100 servicing fee anyhow. If there really isn't anything wrong with the machine, I'd rather just try to sell it and get a Juki F600....

I do mainly use my Juki Serger (can handle two layers of terry + two layers of minky easily..vs the Brother 1034D, which I have whacked out of timing twice now) for most of the towel work. But I have to sew a ribbon onto the minky & towel, plus sew the hood to the towel, so I do have to use the sewing machine to complete my projects...

Thanks for any insight! Finding a sewing machine has turned out be more stressful than I ever imagined...

Miss Fairchild
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In reply to roostergirl922


Date: 3/11/11 8:34 PM

From what I've seen of cheap terry, it's pretty thin, so to me this machine should be going through it pretty easily. Do you use a larger needle, such as a size 16 with the thicker fabrics?

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roostergirl922
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Date: 3/11/11 8:49 PM

Ya know, I bought bigger needles for the terry back in the day, but I generally keep a 12 in there....so i just tried a 16. I think that made it even worse because the needle hit the foot even sooner and on every stitch I forgot to mention that i have the j (standard) foot in there, needle center position..

Thank you for the response...i ran into my sewing room, saying 'duh, needle size!' hoping it was that simple!

snuzal
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Date: 3/11/11 9:12 PM

The needle is hitting the presser foot? That is strange! No machine should be doing that, let alone a top of the line machine. Have you googled to see if anyone else has been having the same problem?
Hope they get it fixed for you, sounds like something is totally out of alignment.

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bellsew
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Date: 3/11/11 9:15 PM

It's definitely something wrong with your machine, it should be able to do two layers of terry without breaking a sweat. C'mon, it's a sewing machine! I have the Brother Quattro and it is the same sewing with the AHA. It just made a stuffed minkee sheep and some spots were four layers thick. If a sewing machine can't sew two layers of terry, it should be thrown out the window. Just my $.02. Don't let the dealer buffalo you.

roostergirl922
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Date: 3/11/11 9:26 PM

Thank you, everyone, for making me feel more confident that something was wrong that wasn't just my fault!

I have googled it with no luck. I do think the needle hitting the presser foot is weird, but this is my first computerized machine, so i thought that the computer was making that happen! I'll take it in and will update just so if anyone else has this problem, they'll have better luck than I did!

RJFoote
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Date: 3/11/11 9:51 PM

It is odd that it is hitting the presser foot. What stitch are you using? Perhaps you have the wrong presser foot in for the the particular stitch you are using? I have the Innovis model and you can also reset your needle position preference, perhaps you could try to do this see if this helps? Otherwise I would take it back to the repairman:-(

snuzal
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In reply to RJFoote


Date: 3/11/11 10:58 PM

Good thought! I have been known to break needles when putting zipper foots on and forgetting to adjust the needle position

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Karen31
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Date: 3/11/11 11:00 PM

Make sure you're not using a straight stitch foot with needle in left default position. Is it hitting the foot ONLY with terry or in general? Is it hitting any foot, i.e. the general purpose J foot? If so might want to take it into dealer for a look, possibly the needle bar could have been knocked out of alignment.

That it's hitting the foot really shouldn't have to do with fabric though, the needle gets to the foot before the fabric. I've seen/demo'd these and they sew beautifully, I'm sure it's something that can be remedied, but don't keep sewing with it hitting the foot, last thing you need is a flying piece of broken needle flying toward your face!

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Karen

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Date: 3/12/11 3:46 AM

I have this machine, and have used it recently to make new covers for my rocking chairs. I sewed through 5 layers of faux suede fabric when I was making pockets for the arm covers, with no problems at all.[I used a jeans needle though, which was recommended in my needles guide] I did get a broken needle once when I forgot to use the correct presser foot for a stitch, but that was user error

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