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Forum > Bugs/Errors and Bug Fixes > Profile picture ( Moderated by Pyrose, Deepika)

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picture saved as .jpg or .gif isn't accepted
Vintage Joan
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Vintage Joan
Ontario Canada
Member since 7/16/07
Posts: 11795
Skill: Intermediate
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Date: 1/19/12 2:20 PM

Yesterday I tried to change my profile picture to a picture I have saved on my computer. I got a message that the picture had to be a .jpg or .gif image, so I went to Paint and saved it as a .jpg and tried again. The same message came up. So I saved it to a .gif image and the same thing happened. I gave up and used a different image.

Is there a reason my "saved as .jpg" and "saved as .gif" images weren't recognized here as .jpg/.gif images?

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my shield and my very great reward ~ Gen. 15:1
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
"When you hear a man talk in agony, remember he is hurt. Be patient and reverent with what you don't understand." ~ Oswald Chambers (1874-1917)

marec
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marec  Friend of PR
Arizona USA
Member since 5/11/08
Posts: 5126
Skill: Intermediate
Body Type:
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In reply to Vintage Joan <<


Date: 1/19/12 3:03 PM

I see a new profile pic now and it's pretty!

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my blog: http://kf-biblioblog.blogspot.com/
Stylish 60- http://www.pinterest.com/maresea/style-evolution/

Vintage Joan
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Vintage Joan
Ontario Canada
Member since 7/16/07
Posts: 11795
Skill: Intermediate
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In reply to marec <<


Date: 1/19/12 7:38 PM

Thanks! But that's the alternate I picked when the other picture didn't work. I'm still not sure why it didn't work.

------
my shield and my very great reward ~ Gen. 15:1
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
"When you hear a man talk in agony, remember he is hurt. Be patient and reverent with what you don't understand." ~ Oswald Chambers (1874-1917)

Vintage Joan
star
Vintage Joan
Ontario Canada
Member since 7/16/07
Posts: 11795
Skill: Intermediate
Send Message

      



Date: 1/26/12 8:22 PM

So, any ideas yet why a photo I resaved as a .jpg or .gif wasn't recognized here as a .jpg or .gif when I tried to update my profile?

------
my shield and my very great reward ~ Gen. 15:1
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
"When you hear a man talk in agony, remember he is hurt. Be patient and reverent with what you don't understand." ~ Oswald Chambers (1874-1917)

Deepika
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Deepika  Friend of PR
Founder
Massachusetts USA
Member since 11/28/01
Posts: 12702
Skill: Intermediate
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In reply to Vintage Joan <<


Date: 1/30/12 4:45 PM

Joan, can you send the previous photo to support@patternreview.com and I'll take a look at it.

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- Deepika
Founder, PatternReview.com
Blog: http://www.deepikablogs.com

Bobbie K
Bobbie K  Friend of PR
North Carolina USA
Member since 8/22/07
Posts: 1
Skill: Advanced
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Date: 2/7/12 6:15 PM

Hi there,

I've tried to change my profile pic but I can't seem to get it to work. I remove my old one and then go back and upload my new pic file but my old pic shows up. Thanks!

Bobbie K

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