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Forum > Sergers, Coverstitch and Blindhemmers > Brother 2340cv ( Moderated by CarolynGM, Deepika)

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Brother 2340cv
Brother 2340cv from Allbrands
Mrs. Snakeboy
Mrs. Snakeboy
Intermediate
Member since 8/5/06
Posts: 4
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Date: 2/19/12 2:15 PM

Hello, I just ordered a Brother 2340cv with all 6 attachments from Allbrands. Just wondering if anyone has ordered form then and had good a good experience. I did order something from them in 2005 and had no problems and customer support was great but I've read a lot of negative reviews and wondering if anyone has any comments. Thanks

karen149
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karen149  Friend of PR
Intermediate
California USA
Member since 3/4/05
Posts: 3207
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Date: 2/19/12 6:47 PM

Well, if you've ordered from them in the past and had a good experience it must have played in your decision to order from them again?
Let us know how you like the 2340CV once you get it!

Sonoma33
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Sonoma33  Friend of PR
Intermediate
California USA
Member since 5/10/09
Posts: 1851
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In reply to Mrs. Snakeboy


Date: 2/19/12 8:14 PM

I've ordered from them before and they were great.

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Berninas 830LE ♥ Artista 630PQE ♥ 930 Record ♥ Juki TL2010Q ♥ Pfaffs Creative Performance ♥ Passport 2.0 ♥ Singers 221 ♥ 301 ♥ 500a ♥ Kenmore 1040 ♥ Elna 'Grasshopper' ♥ Tacsew T500 ♥ Babylock Evolution

ksavila
ksavila
Intermediate
Texas USA
Member since 8/8/07
Posts: 64
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Date: 2/21/12 10:37 AM

i ordered the exact same thing from them and had a great experience...i just posted about it a couple of weeks ago...not sure how to link to the exact post, but if you look at page 2 of this topic, you could see what we were talking about. i just copied and pasted my post here:

just an update...i placed the order with allbrands at 7 am (i was excited) wednesday morning. they called me around 12:30 to verify my address (i had moved recently)....and it was on my doorstep at 9:30 this morning (i live in austin, texas). they were super prompt and it was a great deal...free shipping! i wouldn't hesitate ordering from them again!

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rest in peace my beautiful kitten, monkey-stuff
03/99 - 03/29/09
~
http://kittenfish.com

Mrs. Snakeboy
Mrs. Snakeboy
Intermediate
Member since 8/5/06
Posts: 4
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Date: 2/22/12 7:38 PM

Wow, Thanks for the input. I did receive my Brother 2340cv from Allbrands today and am a happy with my purchase. I did contact them on Monday to make sure my order was received and I got a customer representative after a brief wait on hold and the person was very helpful and nice. I did get the special with extra attachments and am glad I did. I'm glad now that I went with them as they have the best price with the attachments. The machine works well and can't wait to make my first garment.

Mia22
Mia22
Member since 5/16/12
Posts: 19
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Date: 6/1/12 11:50 PM

Allbrands is FANTASTIC to deal with. The owner John took so much time by email and phone with me before my purchase of my 2340cv machine. I have been dealing with them for years and have always been extremely happy with their prices and fast shipping. I would totally recommend Allbrands for your purchase.

Amsimmo
Amsimmo
Member since 5/10/12
Posts: 28
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In reply to Mrs. Snakeboy <<


Date: 6/21/12 11:26 AM

I am in a nightmare with allbrands re a brother 2340 that arrived with a broken looper door. It has now been 3 weeks and allbrands is the worst shopping experience i have ever endured in 19 years of online shopping.

I am kicking myself because all of the information about this unethical site is on the Internet and I was in such a hurry to save 40 bucks that I didn't investigate them.

How they stay in business, and how the owners sleep at night, I will never know.

heathergwo
heathergwo
Advanced Beginner
California USA
Member since 11/14/11
Posts: 958
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Date: 6/21/12 4:05 PM

I belive there's another thread going right now about a nightmare with Allbrands.

But I also have seen many people have good experiences from them. I, personally, probably won't ever buy from them because of some of the negative stuff out there about them, but if you got a good deal and everything worked out ok, then great!

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Brother Innovis 1250D
Babylock Enlighten
Singer Curvy 8763
Brother 1034D
Janome 385.19606
Brother 2340CV

Traiven3d
Traiven3d
Beginner
Ontario CANADA
Member since 5/2/11
Posts: 36
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Date: 6/21/12 4:23 PM

I ordered from them, and I'm up in Toronto, Canada. While FedEx gave me a run around, I received my machine and all parts.

I'm still having issues with getting mine to run smoothly and release the threads. Even after reading the great tutorials online, it seems that the needle threads are getting caught around the looper, which makes it impossible to pull the fabric out. I'm not sure if the timing got thrown off in transit.

I hope your order turns out okay. I'm interested in knowing if others are having positive experiences with the Brother machine and Allbrands.com!

------
http://sewstrong.wordpress.com/

nightowlgal
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nightowlgal  Friend of PR
Advanced Beginner
Idaho USA
Member since 10/12/09
Posts: 33
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Date: 6/23/12 0:24 AM

I bought the exact same machine and attachments from Allbrands last Fall, and had no problems. But my machine worked great so I had no further contact with them beyond placing the order -- possibly the customer service problems occur only on those orders where there is a defective product or some other problem?

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Beth

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