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Forum > Computers AARGH!!! > Edit Profile problems ( Moderated by Pyrose, Deepika)

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Edit Profile problems
having trouble getting photo to my profile
kmouse
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kmouse
Missouri USA
Member since 9/13/03
Posts: 301
Skill: Intermediate
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Date: 3/16/12 7:25 PM

I could say it is the flu (since I have it) but I read how to add a pic to your profile name. Edit Profile>add email and password, etc. But whenever I do that, it logs me out. I have tried several times to do this.

What am I missing?

Thanks for any help.
Kim

Miss Fairchild
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Miss Fairchild
USA
Member since 8/24/02
Posts: 7936
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In reply to kmouse <<


Date: 3/16/12 9:49 PM

I'll take a guess what to do. Log in, then log out again; don't bother with the profile yet. It seems as if your cache is acting crazy and it will do this if you don't actually log out.

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Deepika
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Deepika  Friend of PR
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Massachusetts USA
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In reply to kmouse <<


Date: 3/17/12 8:44 AM

Kim, we added a layer of security to the login process yesterday. You may have been trying at that time. Try editing your profile now. It will work.

Edit Profile

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- Deepika
Founder, PatternReview.com
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Kathy7661
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Kathy7661
Michigan USA
Member since 2/11/10
Posts: 96
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In reply to Deepika <<


Date: 3/17/12 9:41 AM

When I click on Edit Profile it asks me to login and goes no where. Then I have to login again.

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Kathy7661

Vintage Joan
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Vintage Joan
Ontario Canada
Member since 7/16/07
Posts: 11070
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In reply to Deepika <<


Date: 3/17/12 12:19 PM

When I click Edit Profile now, it doesn't let me enter my profile at all -- it just clears the information I've entered, as though it's trying to tell me I've made an error. I've tried re-entering my information several times now, but it keeps doing this.

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my shield and my very great reward ~ Gen. 15:1

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Vintage Joan
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Vintage Joan
Ontario Canada
Member since 7/16/07
Posts: 11070
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In reply to Deepika <<


Date: 3/17/12 12:20 PM

Double post deleted (twice I got an "internal error" message when I tried to post it).

-- Edited on 3/17/12 12:25 PM --

------
my shield and my very great reward ~ Gen. 15:1

Image: many years ago

Vintage Joan
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Vintage Joan
Ontario Canada
Member since 7/16/07
Posts: 11070
Skill: Intermediate
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Date: 3/17/12 12:47 PM

I also seem to keep getting logged out every time I leave the site. Is this the new security measure?

ETA -- OK, this seems to have stopped happening now. Never mind, as Emily Litella (Gilda Radner used to say).

The "Edit Profile" log-in is still not working, though.
-- Edited on 3/17/12 3:20 PM --

------
my shield and my very great reward ~ Gen. 15:1

Image: many years ago

kmouse
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kmouse
Missouri USA
Member since 9/13/03
Posts: 301
Skill: Intermediate
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In reply to Deepika <<


Date: 3/18/12 11:05 PM

Nope. So sorry. I am having the same problems. Thanks for looking into it.

hazelnut
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hazelnut  Friend of PR
USA
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Date: 3/19/12 2:30 AM

Deepika,
I'm another one who can't get into her profile. When I try it attempts briefly to look for another page but then stays on the log in page. After that happens, if I try to refresh or go to another PR page after attempting the edit profile log in, not only can't I log in, but I'm automatically logged out of PR completely each time.

Earlier I couldn't open half of the links under "my stuff", but now it's seems to only be the profile.
Thanks

TessKwiltz
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TessKwiltz  Friend of PR
Texas USA
Member since 9/21/07
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Date: 3/19/12 10:38 AM

Me too. I cross-posted yesterday on the Bugs and Problems on Patternreview thread:

I am not able to edit my profile. It just keeps taking me back to the login screen. Yes, I am putting in the correct email and password, because if I don't it takes me back to the login screen with an error "Incorrect e-mail address or Password". If I put in the password correctly I get the same login screen with no error.

Yes, I have cookies enabled. It is doing exactly the same thing in both Firefox 11.0 and Internet Explorer 9.0.8112.16421

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Tess

"I am a degenerate art supply junkie" - Jane Davenport

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