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Brother PC420
same as NX450Q?
helenl
helenl
Intermediate
Massachusetts USA
Member since 5/30/10
Posts: 18
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Date: 5/31/12 10:55 AM

I have the PC420. Before purchasing this I tried to find out what the difference was between the 420 and the NX450Q. The NX can only be purchased from a Brother dealer. Outwardly they seem to have the same features with a few minor exceptions. I saw the NX450Q at 2 Brother dealers last week and it was at least $200 more than the 420. I asked the 2 dealers what the difference was and they both said the 420 is a cheaper (internally) machine that can be purchased online and at Walmart. They also said that it would not last long. The NX and Innovis models cannot be purchased online. You can't even get a price over the phone. Frustrating and that is why I purchased the PC420. Could buy online and knew the cost. My question is - Do I Believe This Explanation!!! Somewhere my gut tells me that this is the deal Brother has with their dealers. Take the same machine, change the look a little bit and give it a different name. I think this helps the dealer compete with the online businesses who obviously sell for less.
Reminds me of cars. Ford always sells for less than Mercury. Same car - different name. Plymouth always less than a Dodge which is less than a Chrysler, but always basically the same car inside.

Does anyone have an answer to my question? I am hoping that I did the right thing. I've had my machine for 2 years and so far have been happy with it. They have made me afraid that it wont hold up.
-- Edited on 5/31/12 10:59 AM --

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VineyardStitch

jannw
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jannw  Friend of PR
Intermediate
Washington USA
Member since 9/3/06
Posts: 8552
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In reply to helenl <<


Date: 5/31/12 11:32 AM

I can't comment on the 420 as I don't have that machine, but I've lots of experience with the "WalMart level" cheap Brothers. My first lasted for about 8 years and taught a cub scout den how to sew. It disappeared during a move. Its replacement lasted for 14 years and was just junked last week. I loaned it to a coworker who used it to sew a dogbed and I don't know how she killed it. My third lasted 10+ years and I ruined that one by doing what the manual said not too. None of those machines ever saw the service department or needed to be repaired and most were in the $100-150 range. I do feel that I've got my money's worth from all the machines and actually just bought another little mechanical to set up as a twin needle/buttonhole station. It's $105 and sews great.

My thoughts regarding the dealer who told me that my machines were "cheap crap" is that he's not making any money off of them!

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2009-113.25 yds
2010-115.5
2011-80.25+30+donated
2012 86.3 yds..
2013 21.0
Everyone who sews seriously has a stockpile of fabrics, because it is natural to purchase more than can be sewn in any one season" Singer, Timesaving Sewing, 1987

1975Jumby
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1975Jumby
Intermediate
California USA
Member since 8/19/08
Posts: 623
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In reply to helenl <<


Date: 5/31/12 12:03 PM

What in the world is wrong with Brother dealers? I had the same explanation given to me by the Brother dealer I went to years ago when I was considering the PC420 and the NX450. It looked relatively the same, had pretty much the same features and at the time, was about $350 or $400 more (but this dealer is known for jacking up prices big time). There may be a few additional features on the 450, but is it worth the cost? I didn't believe him when he said that and you shouldn't either....total sales line. He might as well just say, "Look, I'm going to lie to you so you can buy from me."

Funny you mention how this reminds you of cars....buying a sewing machine from certain dealers is almost like buying a car. I was so put off by the Brother dealer I went to years ago, I decided to buy online and not from a dealer. But they are all not like that, I can attest to that. It was only just this month did I actually buy a new Babylock machine from a dealer (not the Brother one of course) and the experience was beyond awesome and I can't say enough good things about my dealer now. But that one Brother dealer will always remind me of a used car salesman.

I personally think you did the right thing and you shouldn't have to worry about the PC420. That is an excellent machine and has many, many positive reviews. You really should get years of great service from it. Both machines are made by Brother and I highly doubt they would "cheapen" the insides of one machine just to sell it for less to mass distributors. It really doesn't make good business sense if they are trying to keep costs down. I think they would want to use the same parts when they can to keep efficiency and all other production costs low and profits high.

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Babylock Ellisimo Gold
Babylock Enlighten
Kenmore 1914
Kenmore 1814

karen149
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karen149  Friend of PR
Intermediate
California USA
Member since 3/4/05
Posts: 3272
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Date: 5/31/12 12:16 PM

The PC-420 has a 6 point feed dog, the NX-450Q has seven. The 450Q comes with a table and some extra quilting feet.

The PC-420 is using the housing and features of the previous generation NX-400. You still have a great machine.

helenl
helenl
Intermediate
Massachusetts USA
Member since 5/30/10
Posts: 18
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In reply to karen149 <<


Date: 5/31/12 3:00 PM

Yes, I knew of those differences. The NX also doesn't have a free arm. I quite honestly haven't noticed a performance difference with having 6 feed dogs over 7. I was really concerned with the guts of the machine. Thank you for replying.

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VineyardStitch

karen149
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karen149  Friend of PR
Intermediate
California USA
Member since 3/4/05
Posts: 3272
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Date: 5/31/12 3:06 PM

The insides are not cheaper. It was being sold as a "regular" machine a few years ago. My local Brother dealer sells the PC-420 in his shop so it's not just limited to online sales.

misskira
misskira
Member since 3/3/12
Posts: 119
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Date: 5/31/12 3:48 PM

I'm pretty sure it's the same as the nx400. It is also the same as the Babylock decorators choice (first model) that sold for $800+!

Brother nx400
http://www.brother-usa.com/homesewing/modeldetail.aspx?PRODUCTID=NX400#.T8fISmt5mSM

I think the newer decorators choice and brother nx450 are the same
Nx450
http://www.brother-usa.com/homesewing/modeldetail.aspx?productid=nx450#.T8fJHGt5mSO


Babylock decorators choice (2)
http://www.babylock.com/sewing/decorator-choice/

Tina Lou
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Tina Lou  Friend of PR
Intermediate
Massachusetts USA
Member since 6/14/11
Posts: 62
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Date: 6/1/12 10:40 AM

Hi Helen, I hope you'll stick with your PC420, dealers be darned. I've had mine for almost two years, and am loving it. When I had a tension problem in its first year, I went to two different dealers (I'm in central MA), both of whom treated me so very very poorly. One even 'fixed' the machine and made it worse than before. In the end, I sent it off to Brother for repair under warranty and it was returned to me in perfect working order, and that has continued to this day. Paying the $$ shipping was so worth avoiding the dealers. My advice - find an independent dealer with a good reputation for maintenance, repairs and decent customer service. Do not accept less that what you deserve. (PS - my tension problem was caused by the bobbin winder not doing a great job of winding the thread onto the bobbin with sufficient tension, so I do a couple of loops around the top tension disc now)

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Tina

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