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SewPassion7
SewPassion7  Friend of PR
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IL USA
Member since 6/17/12
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Date: 7/12/12 10:11 AM

How long can I access a class I paid for? Can I access it forever, a year, or what? Can I view it over and over again? Thanks.

Deepika
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Deepika  Friend of PR
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MA
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In reply to SewPassion7 <<


Date: 7/12/12 11:01 AM

Hi SewPassion,

Once you've registered for a class you have access to it for as long as we have it on the site (i.e. forever). You can access the class from your account page. Scroll down to the sewing classes section. The classes are broken down by the year in which you registered for them. So click on the year to see the classes taken in that year.

Hope this helps.

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- Deepika
Founder, PatternReview.com
Blog: http://www.deepikablogs.com

marec
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marec  Friend of PR
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Date: 7/12/12 11:30 AM

Deepika, I checked my Beginning Sewing Lab, taken in 2008, and I cannot get any downloads. The files appear to be downloading, but there is only a grey screen. Can you please check on your end?

Thank you! marec

------
my blog: http://kf-biblioblog.blogspot.com/
Sewing through my pattern stash-145
completed.

Deepika
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Deepika  Friend of PR
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In reply to marec <<


Date: 7/12/12 12:20 PM

hi Marec,

You should see the bottom of your screen and see if the adobe file is downloaded there. Do you have the latest version of adobe acrobat reader? I just tried downloading a file and it worked for me. Which browser are you using?

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- Deepika
Founder, PatternReview.com
Blog: http://www.deepikablogs.com

marec
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In reply to Deepika <<
thumbsup 1 member likes this.


Date: 7/12/12 3:43 PM

Deepika, I'm using Google Chrome, and have no trouble downloading other files using Adobe. I'll try again and report back.

Report on my attempts:
*grey screen after loading icon appeared
*one page from Google showing "oh snap" and possible causes/solutions for being unable to load the page.
*grey screen again, and then request for the password
*grey screen, and no request for password.

I clicked on various files (intro, convertible collar, final thoughts, etc) and all had the same problems.


-- Edited on 7/12/12 4:07 PM --

Well, I can now download with a right click and password! Success!!
-- Edited on 7/12/12 4:11 PM --

------
my blog: http://kf-biblioblog.blogspot.com/
Sewing through my pattern stash-145
completed.

neon8tl
neon8tl  Friend of PR
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UT USA
Member since 6/10/11
Posts: 33
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Date: 7/13/12 10:54 AM

Glad you were successful but FYI for others having trouble downloading from pattern review that in the past I had trouble using the browser "Google Chrome" I had to use Firefox or IE to be successful.
Barbara

Deepika
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Deepika  Friend of PR
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Posts: 11618
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In reply to marec <<


Date: 7/13/12 12:51 PM

Marec,

this might help

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- Deepika
Founder, PatternReview.com
Blog: http://www.deepikablogs.com

marec
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marec  Friend of PR
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Member since 5/11/08
Posts: 4148
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Date: 7/13/12 3:41 PM

Thank you to both Barbara and to Deepika. That is good information to have for the future if it happens again. I think it was a combination of both Google Chrome and Adobe (which is totally web based now).

------
my blog: http://kf-biblioblog.blogspot.com/
Sewing through my pattern stash-145
completed.

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