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Any 'puter techies hanging around in here? Need Dell Inspiron laptop help!
LynnRowe   Advanced BC CANADA Member since 3/9/09 Posts: 6762	Login to reply to this post Like this post Date: 8/20/12 3:34 PM This past Friday, my Inspiron laptop was fine, no problems connecting to my wireless and to the internet. Friday night I shut it off, unplugged it and put it away in its case. Saturday morning...trouble! It said it was connected to my wireless, but that the wireless was NOT connected to the internet (and to call my net service provider). Thing is, while it was telling me this all day long, both my Ipad and my HP desktop were connected to my wireless and to the internet, no problems at all. When I called Dell, they told me as my software warranty had expired (that very day. Hmmmm.) they would walk me through the fix for only $239. I said "Gee no thanks", or words to that effect. So...does anyone have any ideas as to why my other computers could connect just fine to the internet via my wireless, yet suddenly my Dell laptop can't? Or any ideas on how to fix? I absolutely refuse to pay Dell one red cent! ------ I heart Panzy, Pfaff Creative Performance, the sewing machine love of my life! And Rupert (Pfaff 2023), Baby (BL Enlighten), Victor (BLCS), Ash (Bernina 350SE), Pal (Bernina 530), Kee (Bernina 750) and the Featherteen Flock! Most of all, I heart Woo (HimmyCat). Until we meet again, my beautiful little boy. I love you.
KathySews   Advanced Beginner MI USA Member since 10/1/06 Posts: 2893	Login to reply to this post Like this post Date: 8/20/12 3:47 PM I have a Dell and have had this problem....unfortunately I don't remember what I did about it. I am thinking I did a total shutdown and restart but it sounds like you did that already. When you do a restart, it forces the computer to go through its diagnostics. As an aside, I worked in IT for 30 years and nothing could make me lose my temper like connectivity problems. -- Edited on 8/20/12 3:48 PM --
PattyE   Intermediate MI Member since 9/7/10 Posts: 650	Login to reply to this post 3 members like this. Subject: Any puter techies hanging around in here? Date: 8/20/12 3:52 PM Are you getting your signal from a router? If so you need to unplug the router, wait for 30 seconds or so, then plug it back in. When all it's lights come on then restart your laptop. It should reconnect. If this isn't your configuration, please explain your setup.
LynnRowe   Advanced BC CANADA Member since 3/9/09 Posts: 6762	Login to reply to this post In reply to PattyE << Like this post Date: 8/20/12 4:01 PM Positive the router is fine; both my desktop and my Ipad are connecting to the internet with no problem at all. My Ipad is even connecting from downstairs in the garage, lol! The Dell won't. It says it's connected to my wireless, but that the wireless is not connected to the internet. Yes, it is. As we can all see. *waving* I googled, and pages upon pages came up with people having exactly the same problem...with Dell Inspiron connecting to the wireless but not the internet. Several say they spent hours online with Dell "Support", and still couldn't get a fix. Could be this is just a rather expensive piece of carp. ------ I heart Panzy, Pfaff Creative Performance, the sewing machine love of my life! And Rupert (Pfaff 2023), Baby (BL Enlighten), Victor (BLCS), Ash (Bernina 350SE), Pal (Bernina 530), Kee (Bernina 750) and the Featherteen Flock! Most of all, I heart Woo (HimmyCat). Until we meet again, my beautiful little boy. I love you.
LynnRowe   Advanced BC CANADA Member since 3/9/09 Posts: 6762	Login to reply to this post In reply to KathySews << Like this post Date: 8/20/12 4:03 PM Did that, yep. Came very very close to chucking it out the window, too. ------ I heart Panzy, Pfaff Creative Performance, the sewing machine love of my life! And Rupert (Pfaff 2023), Baby (BL Enlighten), Victor (BLCS), Ash (Bernina 350SE), Pal (Bernina 530), Kee (Bernina 750) and the Featherteen Flock! Most of all, I heart Woo (HimmyCat). Until we meet again, my beautiful little boy. I love you.
poorpigling Advanced TX USA Member since 12/28/07 Posts: 10057	Login to reply to this post In reply to LynnRowe << Like this post Date: 8/20/12 4:13 PM I have no idea.. as you might already know.. but if you copy/paste this and send it to me I can forward it to someone who might.. like my son for instance.. Hopefully with all the computer brains we have here on PR someone can get you the advise you need which would be a lot quicker.. if not.. then send it to me and I will see what he has to say about it.
poorpigling Advanced TX USA Member since 12/28/07 Posts: 10057	Login to reply to this post In reply to LynnRowe << Like this post Date: 8/20/12 4:17 PM Are you kidding me.. 239 bucks to maybe fix the problem if they maybe speak English to start with.. This I intend to find out what is behind this for sure.. I only paid 400 for my laptop from newegg.. Its a toshiba but does what I need it to do.. and have had it over two years with no problems.. hmmmm...
Sonoma33   Intermediate CA USA Member since 5/10/09 Posts: 1653	Login to reply to this post In reply to LynnRowe << Like this post Date: 8/20/12 4:20 PM Sometimes resetting both the router and the laptop then allow them to talk again. If you haven't already restarted both, I would try it. ------ Berninas 830LE ♥ Artista 630PQE ♥ 930 Record ♥ Juki TL2010Q ♥ Pfaffs Creative Performance ♥ Passport 2.0 ♥ Singers 221 ♥ 301 ♥ 500a ♥ Kenmore 1040 ♥ Elna 'Grasshopper' ♥ Tacsew T500 ♥ Babylock Evolution
rivergum   Advanced AUSTRALIA Member since 12/17/06 Posts: 1289	Login to reply to this post 2 members like this. Date: 8/20/12 4:28 PM Are you running windows 7? If so, try the following: - go to network and sharing - on the left, there should be a link to manage wireless - open and find your access point - delete it and re-add it, mark it as home when prompted - try to connect I'm on my android tablet, but if you get stuck I can do better instructions at work later when I have my win7 machine in front of me ------ Taking in is happier than letting out. Sydney, Australia
kkkkaty   Intermediate UT USA Member since 12/7/05 Posts: 2226	Login to reply to this post 1 member likes this. Date: 8/20/12 7:43 PM we have a periodic problem with connectivity in one device, briefly unplugging the router and plugging it back in does help. Even if other devices are connected. Certainly a cheap fix to try ------ Viking Lily 545 Viking Ruby Bernina Activa 210 Brother 1034d

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