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dealers Returning Calls
little miffed
MastiffMomma
MastiffMomma
Member since 2/5/13
Posts: 8
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Date: 2/14/13 5:56 PM

I have been looking at a new machine and have gone to some stores. Made a few phone calls, said I'd cal back. Never left a name or number. They are now calling me back. Suddenly, I don't want a new machine. I find that "pushy".

Julkane
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Julkane  Friend of PR
Pennsylvania USA
Member since 9/14/07
Posts: 702
Skill: Intermediate
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Date: 2/14/13 6:27 PM

Wow I have not had that happen to me and I tend to look at machines alot. I have actually had a few times that I was offended that the dealer never thought to call me and ask if we could do a deal.

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Elna Excellence 740, Pfaff Quilt expression 4.0, Janome 300E, Brother 8500D, Babylock Ellageo, Janome 900CPX CoverPro, Brother 5234 Project Runway Serger, Singer Treadle, Singer 66, Singer 99

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Maia B
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Maia B  Friend of PR
Illinois USA
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In reply to MastiffMomma <<


Date: 2/14/13 8:18 PM

Eww! I work nights and that would NOT be cool. I can't always shut off my phone b/c I have kids.

I have the problem that I go to look at machines, ask a few questions, and either get mostly ignored or "shall I wrap it up for you?" Sheesh, they wonder why folks buy online. I have one really super Bernina dealer, but that's the only brand they sell. I'm leaning toward a Baby Lock Diana serger or the Singer equivalent.

It's not like I don't ever buy, either....LOL
-- Edited on 2/15/13 3:05 AM --

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🌸 Plenty of machines, mostly Berninas 🌸

skae
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skae  Friend of PR
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In reply to MastiffMomma <<
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Date: 2/14/13 11:53 PM

wow! they have a id caller that is how they return your call.
Maybe that is a sign that you neeed a newww machine

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Ecclesiastes 11:7,8 Nothing on earth is more beautiful than the morning sun. Even if you live to a ripe old age, you should try to enjoy each day, because darkness will come and will last a long time. (CEV)

arianamaniacs
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arianamaniacs  Friend of PR
Austria
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Date: 2/15/13 10:56 AM

You're damned if you do, damned if you don't. Successful sales is when you provide that extra service to someone to clinch the sale. I think calling you back with information about a sewing machine is okay if they do it once as a follow-up. Multiple times would piss me off.

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Please excuse any typos, ipad keyboards are hard for me.

DOGLOVER389
DOGLOVER389
Member since 1/11/12
Posts: 391
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Date: 2/15/13 11:27 AM

Hi MastiffMomma,

Are you on the Federal or State Do Not Call list(s)? If so, even though you called them, they are not allowed to call you. Your inquiry call to them does not constitute an "ongoing business relationship" and they can be heavily fined by the FCC should you file an online complaint.

If you had requested a call back for more information, that would be a different matter. The fact they are calling you so they can make a sale, rather than becuase they are trying to meet your needs (with information they may not have had at the time of your call), that is pushy. If you have the choice of other dealers, you may want to call the people who called you and tell them you do not like their sales practices and that you are going elsewhere as a result.



DogLover389

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Cut my teeth on a Kenmore 117.58

http://pages.sewing-machine-manuals.com/173/PictPage/1922064294.html

Singer Merritt 9612
Singer 99-13
Singer 15-91; 1955

Kalisews
Kalisews
Member since 2/8/13
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Date: 2/15/13 6:03 PM

I have to chalk sewing machine dealers right up there with car salesmen. And this week I am chalking the sewing machine repairman right up there with the not so honest "I know I am the only game in town" mechanic.

I feel for you. I honestly wouldn't buy from anyone who called me without me willingly giving them my number. Even if I was going to buy that model I would be sure they didn't get the commission on it and I would let them know why. Just because they have caller ID does not give them the right to bother you at home.

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