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Forum > Sewing Machines > So excited....my 750 is here!! NO, dealer made a mistake!! ( Moderated by Sharon1952, EleanorSews)

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So excited....my 750 is here!! NO, dealer made a mistake!!
cornut
cornut
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Subject: So excited....my 750 is here!! They called today, it REALLY is here !! Date: 3/26/13 6:11 PM

I ordered a 750 around January 10th, and because the dealer was told by Bernina that they wouldn't be in until March, they were offering a good discount on them, $4299.00. After going back and forth between the 750 and the PCP, I finally decided on the 750. Because March is almost over, I called my dealer to see if my machine would be coming soon, I was told that it just came in today!! You can imagine my excitement!! I scheduled my pick-up day (Friday) so I could spend lots of time going over the machine before bringing it home. About 5 minutes after hanging up the phone, it rang and it was the dealer telling me they made a mistake, the machine that came in was a 780, not my 750!!! They are going to call Bernina to find out when I should get mine, they'll let me know tomorrow. I knew when I ordered it that it could take this long, but I wasn't prepared for it to take a lot longer. My question to all of you is this.....is it fair of me to expected Bernina to make up for this wait by throwing in an "extra" of some sort? I know there are people who have waited much longer than I have for their machines. Thanks for listening to me whine!!
I got the real call today! yay!! They will sew it in today or tomorrow, that left picking it up on Sat., the day before Easter, or Monday. If I picked it up on Sat., there would be no Easter meal, or anything else, so I chose Monday for pick up. I doubt if I will sleep much between now and then!!
-- Edited on 3/28/13 8:30 PM --
-- Edited on 3/28/13 8:43 PM --

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Theresa

ilesliemy
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Date: 3/26/13 6:44 PM

I am also waiting on a 710 that I ordered that same week. Soon hopefully!
Leslie

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PattiAnnJ
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Date: 3/26/13 7:22 PM

Expect no extras because you have to wait. Everything has to go through customs and the mfg can only estimate when a shipment will arrive.

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"Improvise, adapt and overcome." - Clint Eastwood/Heartbreak Ridge

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LynnRowe
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In reply to cornut

Date: 3/26/13 7:27 PM

A lot of 7 series purchasers received a $100 gift certificate from Bernina for having to wait so long for the machines.

Apparently I have a gift waiting for me at my dealer's when I'm next in. I was just in, too, but forgot to ask for it.

No rush, coz it'll just be given back to my dealer, anyways. Feet, needles, fabrics...

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RipStitcher
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Date: 3/28/13 7:46 PM

Just chiming in to say that I hope these sewing machines are clearing customs faster than some of the stuff I've ordered for work lately!

FYI: My boxes from overseas used to take only 2-3 days max to clear customs. More recently, it's been 8-12 days of my stuff sitting in customs.

A client of mine got mittens from a relative in Canada in February that were shipped to her before Christmas.

Something's really screwy going on in Customs lately.

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Warbler
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Date: 3/28/13 8:17 PM

This is a wild hair thought but I wonder if sequester cuts are affecting customs agents? They are closing FAA towers, why not port terminals.

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Janome MC6600 Bernina 240 Juki MO735 Singer 201-2 Singer 221-1

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