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Forum > Computers AARGH!!! > How do I get an online pattern to print? ( Moderated by Pyrose, Deepika)

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How do I get an online pattern to print?
Ordered online and can't print a Kwik-Sew pattern.


Member since 12/31/69
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Date: 3/31/13 7:12 PM

I ordered a print-online-only-pattern from Kwik-Sew. I tried everything to print it. I failed and then was unable to contact anybody for a refund. It's been many weeks ago now. The pattern is oop, and was not available on etsy, e-bay, etc. (It's a pattern for men's pjs and nightshirt.)
marymary86
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marymary86
Georgia USA
Member since 7/20/08
Posts: 3946
Skill: Intermediate
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In reply to

Date: 3/31/13 7:18 PM

Do you have the original email that came instructing you how to download?

I sell a digital download on line and the canned email that goes out after the purchase tells buyers how to request another free download if the first should fail. They have unlimited tries at my discretion (which I always grant).

It's probably that way for yours too.

------
Mary


CaraSkates
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CaraSkates
USA
Member since 8/25/05
Posts: 111
Skill: Intermediate
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Date: 4/2/13 5:15 PM

Was it through printsew.com? I just ordered a Kwik Sew from them and had trouble too - I was finally able to print it after many downloads of applications for my computer and trying three different computers - it is not Mac friendly. Also, their emails seem to take about 48hrs to show up - like if you request your password emailed to you. Not really the instant gratification I was looking for.
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