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Disappointed with BabyLock, so....
retiredpagirl
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retiredpagirl
Intermediate
Pennsylvania USA
Member since 12/14/03
Posts: 54
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Date: 4/5/13 4:40 PM

A couple years ago I sold my Brother ULT2003D machine that I'd had for 7+ years and absolutely loved. I did a LOT of embroidery projects in the beginning but the last couple years I had it I didn't use the embroidery unit at all, so I got the bright idea to sell it and make some money for other things. Well, you know how those ideas go

I had a couple other back-up machines that were basic but after a year I thought I should have a machine with more stitches (why, I don't know) so I went to my local Brother/BabyLock dealer. I didn't want another embroidery machine so I just looked at machines with more stitches. I ended up with a BL Symphony.

I've tried "bonding" with this machine for a couple years but I just can't get "impressed" with it. First of all, from the very beginning I've had bird nests on the bobbin side and the stitches have always been inconsistent. I've been going to take it back for a long time to have it looked at (maybe it's the timing??) but it hasn't happened...yet.

My DH had a very serious fall last June and it's taken 10 months for his recovery so I've been occupied with him and haven't sewn much for a year. Just recently we moved my sewing room from a small, cramped bedroom upstairs to a large area in our finished basement. Now that I've got everything set up and ready to run, I tried out the BL the other day on a project and after cleaning it inside and out it's still doing the same thing. I was so disgusted with it, I put the cover on it and went back to using my trusted Brother PQ1500S.

My question to you, ladies is.....what machine should I be looking for? I'm strictly a quilter, so decorative stitches aren't a necessity. I have a $2000 budget.

Cat n Bull
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Cat n Bull  Friend of PR
North Carolina USA
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Date: 4/5/13 4:49 PM

Why don't you take it to be fixed first? Then if you still don't like it you would have a properly working machine for a trade or to sell.

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Cathryn

lgrande
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lgrande  Friend of PR
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USA
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In reply to retiredpagirl <<
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Date: 4/5/13 4:51 PM

Wouldn't you want to have the machine looked at by a tech before going off the deep end for a new machine?
Or maybe you're so turned off by it that you just don't want to sew on your BL anymore?

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Linda

Bernina 830LE - Brother Dreamweaver VQ3000 - Bernina B530 - Janome 6600P - Pfaff 1209 - Babylock Evolution - Janome 644 - Babylock Sashiko2 - Babylock BLCS-2

Maia B
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Maia B  Friend of PR
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Illinois USA
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Date: 4/5/13 5:23 PM

I'm so surprised, the Symphony has such a good rep. Have you tried getting it serviced, hopefully under warranty?

Since you already have the PQ1500S with it's spacious harp, how about a Pfaff with built in dual feed for piecing and decorative stitches? Actually, I'm a big fan of the Baby Lock Quest Plus and it's "relatives" the Serenade and the Pfaff Smarter C1100 Pro and the Singer L500. They're not made by Brother for Baby Lock, but by another factory.

Actually, depending in your needs, you might find something to fulfill your requirements for much less that $2000.

I adore my Berninas, most of which I bought used at considerable savings. My 440 had a one year dealer warranty and classes (didn't need either). Berninas have shorter harps, except the most expensive models, but if you quilt on your PQ1500S, that won't matter. It is possible to quilt larger quilts on the standard Berninas.

Janome also makes great machines within your budget. Shop around and test drive extensively so that you get a machine you can really enjoy. Best of luck!

------
🌸 Plenty of machines, mostly Berninas 🌸

retiredpagirl
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retiredpagirl
Intermediate
Pennsylvania USA
Member since 12/14/03
Posts: 54
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Date: 4/5/13 5:23 PM

I'm definitely going to take the machine in to have it looked at before I make any decisions one way or the other. I've just been so disappointed in this machine. I'd just like to have some ideas as to what I should look at in case I decide to get rid of this machine.

fabrictherapy
fabrictherapy  Friend of PR
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Georgia USA
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In reply to retiredpagirl <<


Date: 4/5/13 5:29 PM

Verry happy Janome user here... Check them out.

retiredpagirl
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retiredpagirl
Intermediate
Pennsylvania USA
Member since 12/14/03
Posts: 54
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In reply to Maia B <<


Date: 4/5/13 5:32 PM

Thanks for the info. I've wanted to have a Bernina for ages but they were always too expensive for me. I have a dealer here in town so maybe a visit to them would answer some of my questions.

I won't make any decisions about my BL until I take it in for an evaluation. I have to travel 70 miles to the dealer and now that it looks like winter is finally gone, I'll be able to travel safely. I'm anxious to see what the problem could be. Maybe it's going to be an easy fix and I can actually use it without the bird nesting or inconsistent stitches.

beauturbo
beauturbo
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California USA
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In reply to retiredpagirl <<


Date: 4/5/13 7:25 PM

When that happens on any machine, I think it's because you have not enough top tension for some reason (threaded up wrong, tension device held openturned to wrong place or whatever) and then you do always get the loopies on the bottom. soit really could happen with any machine, and the next one even,no matter what kind you get. So I too think you should figure out what it is, then you might like it a lot better. Because it's not just the kind of machine it is at all, as everyone else's does not always do that at all.

If not though, and I think if you get too frustrated with something, even if it was just user error or whatever, if you actually get feeling like you have a mental block over it, and don't want to be using it, and it's really bumming you put, and preventing you from sewing, right or wrong, then life's too short, then maybe just start out all over again with something else instead, but that is most times kind of a very costly way to do it.

I don't think they have invented a machine yet, that no one could thread up wrong, or not set the top tension device at the right place or could never ever have not enough top tension on the thread. I actually can make any machine behave that way, in less than a few moments even if I wanted to. So I think get anything you want, but also know that effect in sewing, can be made to happen, no matter what you are even sewing on too.

Karlyn M.
Karlyn M.  Friend of PR
Intermediate
Missouri USA
Member since 12/8/02
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Date: 4/5/13 7:58 PM

I wouldn't give up on your Symphony yet before taking it to your dealer for service. I have heard very good things about the Symphony, so it's possible it will be a simple fix, and you will end up loving your machine and saving money.

bessiemae
bessiemae
Intermediate
Ohio USA
Member since 4/15/06
Posts: 274
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Date: 4/5/13 8:18 PM

For what it's worth, have your machine serviced. My Brother NX650Q/Bablylock Melody was doing the exact same thing. The bobbin case was needle nicked and the timing was off due to sewing over a needle. New bobbin case and a tune up. All to rights.

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Brother Innovis NX650Q; Brother Nouvelle 1500; Brother CS6000i; Brother 1034D; Janome 1000CPX

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