SIGNUP - FREE Membership and 1 FREE Sewing Lesson
| FAQ | Login
 

Forum > Sewing Machines > Embroidery Unit Problems ( Moderated by Sharon1952, EleanorSews)

Please LOGIN or Join PatternReview
Go to Page:
Embroidery Unit Problems
Kstearley
Kstearley
Member since 4/6/10
Posts: 10
Send Message

      



Date: 5/5/13 10:46 AM

I got my Pfaff Creative Performance about a month ago. I did set it up immediately and got familiar with the threading, decorative stitches, and all of the bells and whistles but did not have time to try out the embroidery (was out of town for a couple of weeks). Yesterday, I pulled out my manual and got started. I am not new to embroidery machines, but this is so different from the one that I had that I did have a bit of a learning curve for editing the design, setting up the hoop, etc. This morning I got up extra early...so excited to do my first stitch out. But....big problem. The machine won't recognize the embroidery unit. I have attached it and reattached it many, many times but every time I try to enter the embroidery stitch-out mode, I get a pop up telling me to attach the unit. I have adjusted the leveling feet every which way and checked to make sure the unit was firmly pushed into the covered socket. I have read and reread the manual and worked on this for hours to no avail. Is there a trick that I am missing or do I have a big problem here? This was my biggest fear...I don't have a local dealer and will have to pay for any labor costs for repairs. Has anyone else experienced this issue and, if so, how was it resolved. I am bummed, to say the least. Thanks.
Kristina
-- Edited on 5/5/13 10:50 AM --

LindaBee58
LindaBee58
ITALY
Member since 7/10/09
Posts: 359
Send Message

      



In reply to Kstearley <<


Date: 5/5/13 11:55 AM

Look under the embroidery unit and see if there is a red plastic thingy. It's what Pfaff places in the unit to secure it during delivery. If you find one, you will need to take it off.
Also with the machine switched off, give a look in the socket of the machine where you attach the unit to see there aren't tiny pieces of styrofoam floating around in there. (This has happened to some people).
Attach the unit to the machine, you will hear a click when it goes in.
Switch on the machine and you should then hear a small grinding noise and a pop up window will come up on the screen asking you to calibrate the embroidery unit
-- Edited on 5/5/13 11:56 AM --

Go to Page:
Please LOGIN or Join PatternReview

printable version Printable Version

* Advertising and soliciting is strictly prohibited on PatternReview.com. If you find a post which is not in agreement with our Terms and Conditions, please click on the Report Post button to report it. Sewing Machines >> Embroidery Unit Problems

 
adv. search»
pattern | machine | member
        
Break your Serger Out of the Box
Break your Serger Out of the Box

Register

10 Clever Techniques To Help You Sew Like a Pro
10 Clever Techniques To Help You Sew Like a Pro

Register

Vogue Patterns 2611

photo
by: Erinaceous

Review
Sewing Workshop Nikko Jacket Pattern

Sewing Workshop Nikko Jacket Pattern

Buy Now
You Sew Girl Draped T-Dress Pattern

You Sew Girl Draped T-Dress Pattern

Buy Now
Other Refashion Contest

photo
by: Mikgirl

Review

Conditions of Use | Posting Guidelines | Privacy Policy | Shipping Rates | Returns & Refunds | Contact Us | About | New To PR | Advertising

Copyright © 2014 PatternReview.com® , OSATech, Inc. All rights reserved.