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Forum > Sewing Machines > Just brought home my Bernina 580! ( Moderated by Sharon1952, EleanorSews)

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Just brought home my Bernina 580!
Please help me get the bugs out.
sews4kids
sews4kids
Member since 5/5/13
Posts: 21
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Date: 7/1/13 2:00 PM

I purchased a new 580 over the weekend. I had fallen in love with the machine when I tried it in the store, but I have had a few problems with the new machine which hopefully will have easy fixes. I don't live particularly close to the dealer and they are closed today anyway.

1. I am using high quality cotton thread but I have had it break 5 times in the course of 1 project. I had never broken thread before. Is this a common problem or am I doing something wrong?

2. There is a distinct clunking sound the first 2-3 stitches about 30% of the time when I start to sew. It goes away pretty quickly but it doesn't sound good.

3. Embroidery - my check bobbin light comes on every 20-30 seconds even though the bobbin is full of the bobbin thread that the store sold me. Also my project ended up very far off center and I don't know how to center the hoop under the needle once it is loaded on. Finally the project added a rectangular border (like a basting stitch) to the name I wanted to sew and then proceeded to sew over that border so I couldn't take it out. Is there an easy way to prevent this or is it just the way Bernina does embroidery.

4. Do I have to use a Bernina USB stick to update the firmware? I have a regular stick that I formatted according to the manual but it isn't being recognized by the computer. If so it would have been nice for the dealer to mention it.

I am relatively new to sewing and I have never embroidered before so I may be making an obvious mistake.

Thank you for your help.
SewBusy63
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SewBusy63
Member since 12/10/07
Posts: 5724
Skill: Intermediate
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In reply to sews4kids

Date: 7/1/13 2:06 PM

First I would change the needle just in case it is bent and causing the clunking sound. Then I would oil it very well. Is the thread getting caught on anything to cause it to break?

You might have to calibrate your hoop. The hoop should have a plastic grid and you can put that on to center the project.Hopefully someone with a 580 can chime in here and help.

------
💐Diana💐

The Amazing Bernina 720E 💝 1150MDA

✝The Lord is my Light and my Salvation: whom shall I fear? The Lord is the strength of my life; of whom shall I be afraid? Psalm 27:1✝

sews4kids
sews4kids
Member since 5/5/13
Posts: 21
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In reply to SewBusy63

Date: 7/1/13 2:17 PM

I have broken 2 needles already (only 1 was my fault) so I think that is ok but I hadn't thought to oil it. Thanks for the suggestions.
Mufffet
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Mufffet  Friend of PR
Vermont USA
Member since 8/14/05
Posts: 13384
Skill: Intermediate
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In reply to sews4kids

Date: 7/1/13 3:06 PM

Call the dealer. Have the help from the dealer that you paid for! You bought a Bernina and you should take advantage of the dealers services. :)

------
"Be kind whenever possible. It is always possible."
--Dalai Lama

I have sewing machines

SewBusy63
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SewBusy63
Member since 12/10/07
Posts: 5724
Skill: Intermediate
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Date: 7/1/13 3:13 PM

Muffet, I agree. Her dealer is closed today but she should call in the morning.

I forgot to mention the USB stick. I used generic in my 830. You have to reformat it in your computer before putting anything on it. Some generics have software on them and that's why they can't be read.

------
💐Diana💐

The Amazing Bernina 720E 💝 1150MDA

✝The Lord is my Light and my Salvation: whom shall I fear? The Lord is the strength of my life; of whom shall I be afraid? Psalm 27:1✝

LindaBee58
LindaBee58
ITALY
Member since 7/10/09
Posts: 440
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In reply to sews4kids

Date: 7/1/13 5:49 PM

Perhaps I can help you here on the bobbin issue.
Mine did exactly the same thing.
I was told by a dealer to clean the metal bobbin case with a
Q-tip cotton bud. Clean it well where there is that little tiny window on the bobbin case. I found a micro piece of fluff just there and it was making the bobbin sensor go mad.
Also when you wind the bobbin don't pass the thread into the hole of the bobbin at the beggining. Just wind it directly. Threading it into the hole can leave out a little tail that makes the sensor work badly.
Anther problem could be the spring on the bobbin case if it's slightly out of place. It does happen sometimes.
Just push it well in.
Hope this can help
annenet
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annenet  Friend of PR
Virginia USA
Member since 8/2/03
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Date: 7/1/13 6:30 PM

Correct about needle and oil. Mine is quick to remind me when it's needed. Also agree about the bobbin sensor. I sometimes will turn it off to finish a project but not often.

------
So many projects, not enough time
At my house in VA:
Bernina Activa 220, B580, B790
Singer 201-2, 221, BL Enlighten, BL Sashiko, BL Cover Stitch, Consew 75T

At my Lake House in PA:
Bernina Artista 165E, Singer 503A, BL Evolution

http://sewingtechie.blogspot.com/

Artsewer
Artsewer  Friend of PR
New York USA
Member since 3/2/11
Posts: 2544
Skill: Advanced Beginner
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Date: 7/1/13 11:36 PM

It could be the needle and perhaps the tension is too tight and the machine needs to be looked at and tweaked. Not unusual.
Also didn't you sew on the machine before bringing it home. Did the dealer give you a basic run through and did it work well at that time?
If all is a yes then it maybe user error. I am a seasoned seamstress and I had user error when I bought my 635.
Call the dealer in the AM and have them walk you through the problems, if you have to bring it in to be looked at that may be your best solution.

------
Bernina 790, 635E, Juki 2010
Babylock Evolve Babylock Sashiko2

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