How is the web site look & feel / user friendliness? Is it easy to surf?
For those of us who love fine designer fabrics but live in a fabric desert, Emma One Sock is a virtual trip to fabric store heaven.
Enter the cleanly and crisply designed website, and you can't fail to be impressed by the wide array of sophisticated fabrics from top designers, many imported from the top mills in Italy and France.
It's extremely easy to find your way around since fabrics are grouped into logical and intuitive categories, by color, fabric content, weave, occasion, type of print, etc. The same fabric usually appears in more than one category, so it's unlikely you'll overlook a fabric you might be interested in.
The fabrics are beautifully photographed and displayed in large and clear images with multiple views of both draped and flat layouts, including a ruler view to judge pattern scale.
The fabrics are completely documented, but there's no irritating hype or frivolous chatter -- the fabrics speak for themselves. The designers using each fabric are named when available, and you'll see prestige names like St. John Knits, Missoni, Donna Karan, etc.
Information is provided on fabric content including percentage break downs for blends. Color is described with both color names and with Pantone Codes. If you own a Pantone Fanbook, you can get a good idea of the fabric's actual color.
Those of us (like me) who don't like to gamble with our fabric orders, can request free swatches beforehand, though some fabrics sell out quickly. And uncut fabrics can be returned if you're not completely satisfied. I'm quite picky when it comes to fabric and wouldn't hesitate to return any fabric I didn't like, but I've been pleased with every fabric I've bought from EOS.
Is this a commercial web site? If yes how are the prices? Do they have a secure shopping cart?
The prices at Emma One Sock are reasonable considering the high quality of the fabrics offered. Prices start at about $12 to $18 a yard for popular reorderable basics such as pant weight RPL and 11 oz rayon/lycra knit, with most fabrics in the $20 to $30 range, and a few special fabrics going as high as $50 a yard.
One policy that helps keep the cost of your order down is that you may purchase fractions of a yard, for any amount beyond a one yard minimum. So if you need 1.125 yards of fabric to sew a pair of pants, you don't need to waste your hard earned money on extra fabric you will never use.
The website is completely secure.
How is the customer service?
Linda Podietz at Emma One Sock sets the standard for personalized customer service. Customers are kept well informed about the status of our orders by email. If you have a special request, you can contact Linda by email or phone. I have spoken to her many times, and she has always been very friendly and very helpful.
Have you bought anything from this web site? If yes, was the item delivered on time?
I have bought quite a few fabrics from EOS and have never been disappointed. Orders are sent out promptly, and you can choose how you want your package shipped. Shipping is calculated by weight and estimates are provided before you place your order. Packages are neatly and securely wrapped.
Would you recommend this site to others?
If you're looking for a wide selection of top quality, designer fabrics at fair prices, with excellent customer service and a risk free return policy, Emma One Sock is the obvious choice.
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