How is the web site look & feel / user friendliness? Is it easy to surf? The site itself is easy enough to navigate.
Is this a commercial web site? If yes how are the prices? Do they have a secure shopping cart? Yes, it is a commercial web site and again yes, secure shopping cart. Prices were reasonable...not really bargains, except on some of the downloads when on sale.
How is the customer service? The customer service is horrendous.
Have you bought anything from this web site? If yes, was the item delivered on time? Yes I have purchased from Sewing Patterns.com Most recently I purchased a 15 pattern deal for 29.00 or 30.00 dollars. ie: 2 McCalls, 2 Simplicity....etc.
As to the delivery. NO! not on time. The 15 for 30 was on downloads. I got the computer set up for downloading the pattern and successfully added one pattern. That printed off fine. Then around a few weeks later I tried to add some patterns to the "deal" and was unable. The error page said something along the lines of "site under maintenance". I contacted their support and all I got at first was we are working on this issue.
Months went by....still no patterns and I wrote them again. The response was a snippy "We are working on it" In my last email to support/customer service I stated that if I didn't get any correspondence/or any sign that they had been working on it, I was going to put a negative review on Pattern Review.
Well, it has been about a week since my last attempt to contact them and here I am...with a negative review. I also asked to receive my money refunded...and no, there has been no refund.
It suffices to say I am feeling VERY RIPPED OFF. I don't really know what my next move should be. I suppose the BBB..and see if they can get me my money back.
Would you recommend this site to others? NO, NO, HECK NO!
I will not be buying anything from them again...that is unless they decide to make this right!
Consider yourselves warned : ( I wish I would have checked some recent reviews on here -
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